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FUJITSU Case Studies

Featured Case Studies

4WD Accessories Manufacturer Finds New Efficiencies in Bundled Scanner, Software Solution
Utilizing FUJITSU Document Scanner fi-7160 Deluxe Bundle scanner and software package, ARB was able to digitize every incoming invoice.

Museum in search of technology to help digitize important archives
The The William Breman Museum in Atlanta was founded to celebrate and commemorate the Jewish experience in the Southeastern United States, offering a central location to collect, preserve, interpret, and teach Jewish values, culture, and history.

A Need for Standardized Scanning Processes
Over the years, BTCO has seen its technology needs change in response to customer demands. With early customers such as the Census Bureau and its Census 2000 Image Archiving project, BTCO took information and converted it to microfiche.

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Colorado medical practice seeks Rx for paper overload
Miramont Family Medicine is a not only a valued health services provider for northern Colorado residents, it's also a business success story-one in which information technology has played a key role. After purchasing a single Fort Collins-based medical practice in 2002, Dr. John Bender and his wife, Teresa, managed to steadily grow Miramont into a sizeable organization. Today, Miramont serves more than 33,000 patients in seven locations.

Restaurateur finds the right recipe for managing paper overload with ScanSnap scanners and Evernote
"Mayhem" That's how Patrick Albrecht sums up his typical workday-but he says it in the spirit of joie de vivre, not drudgery. Albrecht is a chef and co-owner (along with his father, chef Paul Albrecht) of the Great Food Group, the parent company of two Atlanta-based restaurants. That simple description, though, falls short of describing all that Albrecht accomplishes in a day on the job.

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CPA firm looks for document processing solution to help speed tax, accounting tasks
Gillespie & McMahon is a Seattle-based CPA firm that provides a range of financial services, including accounting assistance such as audits, reviews, and bookkeeping, tax preparation and reporting, business consulting, and estate planning.

Disaster-response Organization Struggles to Manage Volumes of Volunteer Paperwork
Hope Force International (HFI) is a non-profit organization that assists in crisis-response through the efforts of volunteers around the world. The Tennessee-based Christian organization has a cadre of trained volunteer Reservists who have responded to a broad range of disasters, such as Midwestern floods, tornadoes in the South, the 2010 earthquake in Haiti, and the disastrous Hurricane Katrina.

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Education

K-12 School District Invests In Document Management During Period of Rapid Growth
The Ascension Parish School Board is a public school district serving one of the fastest-growing regions of Louisiana. Hugging the western bank of the Mississippi River about halfway between New Orleans and Baton Rouge, Ascension Parish has a K-12 school system with 28 schools, more than 20,000 students, and more than 1,400 teachers who are supported by a contingent of administrators and other personnel.

School District Works towards Paperless Processes with Enterprise Content Management Solution
The Edmonton Catholic School District is a large enterprise that includes more than 33,000 students and 3,500 employees. To streamline its Human Resource Services, the district deployed a KnowledgeLake enterprise content management solution and Fujitsu scanners, using the products to digitize paper documents and publish them on the district's Microsoft SharePoint system.

Organization seeks way to efficiently process and store large volumes of essential documents
The Jackson County Intermediate School District JCISD) is an educational service agency chartered by the State of Michigan to work with local public school districts and charter schools. Their mission is to help improve student success throughout the central Michigan county, which is situated about 40 miles west of Ann Arbor.

Loyola University seeks more efficient enterprise content management system
Loyola University Chicago is one the premier institutions of higher education in a region rich with academic institutions. The school, founded by Catholic Jesuits in the late 1800s, has consistently ranked among the top national universities in the annual U.S. News and World Report ranking of U.S. colleges, and in the 2010 survey was ranked as a "best value" for students. 

Palm Beach Community College: ECM and Point-of-Entry Scanning improves Student Services and HR
Palm Beach Community College (PBCC) serves approximately 47,000 students across four campuses located within the Florida hurricane zone. Due to their location, disaster recovery played a big part-as did the need for space and improved efficiency-in their search for an enterprise content management (ECM) system.

Mid-sized school district struggles to manage paper-based processes and documents
Plymouth-Canton Community Schools (P-CCS) is a Michigan public school district serving families in a region about 30 miles west of Detroit. The district operates 16 elementary schools, five middle schools, three high schools, and an alternative school program. It has nearly 11,000 students and a full-time staff of about 3,000 employees, including teachers, administrators, and support staff.

University of Michigan Health System streamlines the tracking of insurance payments
The University of Michigan Health System (UMHS) is a healthcare provider with a large network of facilities and services, including the University of Michigan Medical School and its Faculty Group Practice, clinical services offered by the School of Nursing, and the Michigan Health Corporation, a legal entity that helps facilitate partnerships with other businesses.


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Healthcare

TeamHealth Finds Documents Scanning Investment Equals Increased Operational Efficiencies
Founded in 1979, TeamHealth helps healthcare organizations respond to the wide range of challenges they face in terms of financial performance, healthcare reform, evolving government mandates and personnel shortages. Originally founded to deliver emergency department (ED) administrative and staffing services, the Knoxville, Tennessee-based company has grown rapidly over recent years into one of the country’s largest providers of hospital-based clinical outsourcing.

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Associated Foot Surgeons of Belleville Utilizes Fujitsu Scanners to Boost Productivity and Move Toward a Paperless Office
Within the healthcare industry "quality care" means that doctors are able to retrieve time-critical information such as patient history, treatment plans, and insurance background the second they need it, which means office operations must be highly efficient to ensure this is possible.

Care Ambulance company seeks paperless solution for collecting critical information in the field
Because the point-of-care documentation was so important to the business, Care Ambulance decided to look for a scanning solution that could be installed inside the ambulances. It had to be easy to use and durable enough to withstand the rigors of riding all day over urban streets. Any solution would also have to accommodate custom software, which Care Ambulance would use to streamline the data input process.

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Colorado Center for Photomedicine
Dr. David Verebelyi is the founding physician and Medical Director of The Colorado Center for Photomedicine, located south of Denver in Highlands Ranch, CO. The Center serves the needs of more than 3,000 patients and acts as a regional hub providing light based medical and aesthetic procedures within the dermatology field. Having grown steadily since its opening in 2005, Dr. Verebelyi designed his practice from its inception to be a virtually paper-less operation by leveraging the latest in electronic medical record (EMR) and document scanning technology.

Desert Pulmonary and Sleep Consultants Rest Easy Going Paperless with the Fujitsu ScanSnap fi-6010N Network iScanner
Desert Pulmonary & Sleep Consultants, PLC of Gilbert, Arizona is a six physician practice with two office locations which have been serving the East Valley communities of the Phoenix metropolitan area for over 20 years. Its clinical care offerings include diagnostic testing and treatments for both lung disease and sleep disorders with one goal in mind-to improve the health and quality of life for their patients.

Edgefield County Hospital chose FileHold and Fujitsu to create their document management solution
Edgefield County Hospital (ECH) is located in Edgefield, South Carolina whose mission is "to provide quality and appropriate care to all people". With 15 doctors on staff, they provide care for 332 admitted patients and over 12,000 outpatients per year.

The Hospice of Florida Suncoast improves the quality of service with Fujitsu scanners
In 1977, the Hospice of the Florida Suncoast was born out of the vision of an exceptional group of people who realized the value of hospice care and wanted it for their families and neighbors. Today, the Hospice is the nation's largest not-for-profit, community-based provider of hospice and palliative care.

Colorado medical practice seeks Rx for paper overload
Miramont Family Medicine is a not only a valued health services provider for northern Colorado residents, it's also a business success story-one in which information technology has played a key role. After purchasing a single Fort Collins-based medical practice in 2002, Dr. John Bender and his wife, Teresa, managed to steadily grow Miramont into a sizeable organization. Today, Miramont serves more than 33,000 patients in seven locations.

Parker Jewish Institute for Health Care and Rehabilitation: Just What the Doctor Ordered
Parker Jewish Institute for Health Care and Rehabilitation, located in New Hyde Park, New York, is a highly acclaimed non-profit that offers inpatient short term rehabilitation, sub-acute care and nursing home care, as well as a comprehensive network of community health care services.

Sharp HealthCare: A need to standardize on scanning hardware for efficiency, cost effectiveness
Sharp HealthCare is a not-for-profit regional healthcare system that serves a population of about 3 million people in San Diego County, California. It includes four acute-care hospitals, three specialty hospitals, two medical groups, and a range of other facilities and services. Sharp has 2,087 beds and about 16,000 employees-in addition to nearly 4,200 staff and medical group physicians-and reported $3 billion in revenue in its latest fiscal year.

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Southwest Medical Center Improves Electronic Medical Record (EMR) Archiving and Efficiency with Fujitsu Workgroup Scanners
Located in Liberal, Kansas, Southwest Medical Center (SWMC) has operated as a not-for-profit acute care hospital since its inception in 1964, and has become a highly respected regional medical center, serving patients from Kansas, Colorado, Oklahoma, Texas, and New Mexico. SWMC aims to "Keep Quality Healthcare Close to Home" by providing compassionate patient service, highly skilled physicians, and advanced technology to its patients.

Swedish Medical Center digitizes health records as well as insurance and billing claims
Since 1910, Swedish Medical Center has been a hallmark for excellence in healthcare. With over 70 clinics and four hospital locations, Swedish is the largest, most comprehensive, nonprofit healthcare provider in the Greater Seattle area. Swedish is not just about facilities, research and new techniques, it's about people coming together to provide the most compassionate care possible. From nurses and physicians, to social workers and dietitians, the dedicated team at Swedish Medical Center is defining, on a personal level, what excellence really means.

Synergy Practice Solutions helps medical practices in Maryland, Delaware, and Northern Virginia manage a range of tasks
It's a document-intensive business, and in the decade since the business launched in 2001, Synergy became inundated with paper. "We had basements full of filing cabinets with documents that had to be faxed and hand delivered," says Christine Rommel, Business Manager for Synergy, which is based in Salisbury, Maryland. It became ever more costly and inefficient to use paper-based methods.

University of Michigan Health System streamlines the tracking of insurance payments
Headquartered in Ann Arbor, the system has more than 120 clinic locations throughout Michigan and in northern Ohio. Each year it treats more than 1.5 million outpatients and provides at least 43,000 hospital visits, conducts medical research, and educates medical professionals. 


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Financial

Bernhardt Wealth Management Seeks Greater Efficiency and Lower Costs through Paperless Workflow
Bernhardt Wealth Management is a small and thriving business that operates in the Washington, D.C. metropolitan area. Launched in 1994 by President and Founder Gordon J. Bernhardt, the firm specializes in managing the financial affairs of affluent clients who have at least $1 million in investment assets. In addition to its founder, the firm has a staff of highly trained financial advisers who work with clients regarding important financial matters such as tax planning, retirement planning, estate planning, and risk management.

CPA firm looks for document processing solution to help speed tax, accounting tasks
Gillespie & McMahon is a Seattle-based CPA firm that provides a range of financial services, including accounting assistance such as audits, reviews, and bookkeeping, tax preparation and reporting, business consulting, and estate planning.

Credit Applications Hampered by Delays, Fraudulent Information
Tiendacol S.A. is the parent company of Fruta Fresca Tiendas de Moda, a retail chain that sells clothing with brand names such as Diesel, Esprit, Americanino, and Converse to consumers in the Aburrá Valley region surrounding Medellin, Colombia. The company operates 16 outlets and reported about U.S.$10 million in sales in 2010.

Bank Improves Document Access and Security with Enterprise Content Management Solution
Tradition Capital Bank is a private-banking firm that needed a way to control huge volumes of paper. Using KnowledgeLake software, Microsoft SharePoint, and a high-speed Fujitsu scanner, the firm is digitizing information such as loan and deposit documents. Bank documents are easily scanned, indexed, and stored on the corporate intranet for fast retrieval, and are protected using built-in enterprise security features.

Tax Preparer X-TAX uses Fujitsu ScanSnap for more efficient tax returns and paperless office
X-TAX is Lansing, Michigan's leading retail tax preparer, and a CPA firm open year round. The company, established in 1998, was named by the Lansing State Journal as one of the fastest growing businesses in the Lansing area. After preparing only 75 returns in its first year of operation, X-TAX now prepares over 7,000 tax returns, and has grown from just one employee in 1998 to 35 for 2009. In addition, X-TAX has expanded from one-single desk, to three offices spanning the North, South and West corridors of Lansing.

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Real Estate

Real Estate Agents and Lenders increase efficiency and improve customer satisfaction with Fujitsu scanners
In real estate, the difference between closing a deal and losing a sale can be a matter of minutes. Driven heavily by lending regulations, real estate agents, mortgage brokers and buying agents are constantly operating in a paper-intensive environment that requires them to collect, protect and archive numerous documents that are imperative to the sale of a home or commercial building. Prompt action and seamless operation is a per-requisite to success in the real estate business and technology is beginning to play a pivotal role in how agents close deals and make sales.

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Government

King County Housing Authority Implements Citrix Scanning 
Unlike the private sector, the goal was not to reduce head count but to serve more people more efficiently. “We wanted to fundamentally change the way we did business,” said Gary Leaf, “Our goal was to affect flow--backlogs were only a part of it.” Hiring deferral was also a benefit, but simultaneous access to information was the biggest gain—one division could talk to a property manager while another could communicate with the resident with access to the same key information.“No more digging. No more faxing. Better service.”

The City of Dunedin, Florida, Utilizes Fujitsu and API Document Imaging Solutions to Manage Records and Save on Storage Costs
The City of Dunedin is one of the oldest towns on the West Coast of Florida. It offers something for everyone. A quaint and active downtown, beautiful parks, recreational activities for all ages, history, culture, educational opportunities, a wide range of housing choices, and much more. Like any town, residents of Dunedin rely on the city's public offices to keep the town running smoothly. These offices also house all of the city's public records which include everything from municipal documents and birth certificates to invoices and building permits. However due to the overwhelming amount of paperwork that comes in and out of these offices each day, the City of Dunedin was experiencing frustrations with their storage, filing and retrieval efforts.

Document Manager takes care of the paperwork for the Texas Department of Public Safety
With a broad charter to supervise everything from the traffic on rural highways across the expansive state of Texas to preserving the peace and investigating crime - the Texas Department of Public Safety (TxDPS) has an extremely challenging role. Like any large organization, it relies heavily on technology to help it perform its important tasks.

The Electoral Board (Junta Central Electoral) Streamlines Election Results Computing in Dominican Republic with Fujitsu Scanners
While regions such as the United States have experienced decades of consistent growth in their use of electronic voting equipment, the most widely used voting method is still the paper ballot. In fact, paper ballots are often used for backup and a paper trail is leveraged for auditing purposes. So even as polling stations get digitized, the paper factor still remains.

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Business/Small Business

AutoNation tries to rein-in costs, time spent managing millions of documents
AutoNation is the largest automotive retailer in the United States, with 302 new-vehicle franchises and 210 dealership locations across the country. The Fort Lauderdale, Florida-based company, which was founded in 1997 and employs about 19,000 people, is a member of the S&P 500 and has been named Fortune Magazine's "Most Admired Automotive Retailer" for six of the past eight years.

Couri Insurance increases efficiency and improves customer satisfaction with Fujitsu scanners and StoneRiver software
Insurance agents are constantly operating in a paper-intensive environment that requires them to collect, protect and archive numerous documents that are imperative to processing claims. For Couri Insurance in Waukesha, Wisconsin they were not left out of this constant paper battle.

FreshPoint Nashville Taps GRM Document Management Services and Fujitsu to Boost Productivity and Streamline Business Operations
FreshPoint Nashville is a part of North America's leading fresh produce distributor and is passionate about its customers' success and its corporate objective to "Help Our Customers Succeed". To achieve that goal, the company is zealous about providing the finest and freshest produce available while running its business with integrity, innovation and efficiency.

Restaurateur finds the right recipe for managing paper overload with ScanSnap scanners and Evernote
"Mayhem" That's how Patrick Albrecht sums up his typical workday-but he says it in the spirit of joie de vivre, not drudgery. Albrecht is a chef and co-owner (along with his father, chef Paul Albrecht) of the Great Food Group, the parent company of two Atlanta-based restaurants. That simple description, though, falls short of describing all that Albrecht accomplishes in a day on the job.

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Joshen Paper Improves Business Processes with Enterprise Content Management System
Joshen Paper is a packaging and chemical supplier offering the most comprehensive supplies in the United States. Serving more than 13,000 locations and customers throughout North America, the company, headquartered in Cleveland, Oh., has over 250 employees throughout 12 operating divisions to support the sales and distribution of its inventory of over 15,000 chemical and packaging items.

Temporary Staffing Franchise Service Implements Fujitsu ScanSnap Scanners Nationwide

Founded in 1975 and headquartered in Palm Beach Garden, Florida, Labor Finders provides temporary staffing and labor services for commercial, industrial and construction applications through their U.S. franchise network. With over 500 employees and 250 offices nationwide who each deal with paperwork from over a thousand new employees and other applicants every year, Labor Finders always suffered from what they called "paper file cabinet syndrome."

Document Management Solution Helps Union Improve Processes, Save Nearly $1 Million
MOEITS is the IT branch for one of the nation's largest labor unions-the Midwest Operating Engineers, Local 150 of the International Union of Operating Engineers. To gain control over huge amounts of paper documents, MOEITS deployed a KnowledgeLake solution to scan and index documents that are stored on a Microsoft SharePoint-based intranet. The solution is helping the union streamline daily tasks and cut hundreds of thousands of dollars in expenses from its budget.

Pinnacol Assurance for Workers' Compensation Centralizes Information and Speeds up Business Processes with Document Imaging
Pinnacol Assurance was established in 1915 as the assured source of workers' compensation coverage for Colorado companies, regardless of their size or risk. For 72 years the company was run by the state government and in 1987, the company was switched to operate with quasi-public authority status and have been operating this way ever since. Over the years, Pinnacol has grown from an industry pioneer to a company that manages total portfolios equaling over $1.2 billion dollars for over 55,000 customers across the state.

Scofield Timber thins out paper piles with Fujitsu scanners
Scofield Timber was founded almost 40 years ago out of the realization that timber harvesting techniques available at the time possessed many drawbacks-not well suited for sensitive properties and often left land diminished of its value. As one of the first companies in the Atlanta metropolitan area to challenge the traditional methods of timber harvesting, Scofield quickly grew as a leader helping to open up new markets for landowners, while also preserving the land value. Today, the company is one of the largest timber dealers in the Southeast and has evolved into a full-service timber enterprise, harvesting more than 1 million individually selected trees every year.

Shumate Mechanical frees up floor space with doc-link™ and Fujitsu scanners

Shumate Mechanical provides a full range of HVAC products and services to residential, commercial and industrial businesses in Atlanta and throughout Georgia. With 500 employees, including over 100 service technicians, Shumate offers installation, replacement, engineering, design build, new construction and maintenance services.

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Non-profit

Allegiant Battle for Veterans: The challenges of growing a statewide non-profit for the long term
Managers at any growing organization will say the same thing about paper files: Digitizing them as fast as possible is important for greater efficiency-and faster growth. That's especially true at organizations like Allegiant Battle for Veterans. The Roseville, California-based non-profit helps military veterans adjust to civilian life, with initiatives that include career-oriented mentorships and donations of equipment for disabled veterans.

Disaster-response Organization Struggles to Manage Volumes of Volunteer Paperwork
Hope Force International (HFI) is a non-profit organization that assists in crisis-response through the efforts of volunteers around the world. The Tennessee-based Christian organization has a cadre of trained volunteer Reservists who have responded to a broad range of disasters, such as Midwestern floods, tornadoes in the South, the 2010 earthquake in Haiti, and the disastrous Hurricane Katrina.

Springwire Helps Homeless Protect Vital, Personal Documents with Simple Scanning Solution
Steve Albertson spends time trying to find solutions that can help meet those basic needs. Albertson is the Director of New Initiatives with Springwire, a Seattle-based national non-profit organization launched in the early 1990s to provide communication tools for people in crisis. Its first project was "Community Voice Mail", a service to provide homeless people with a personal 10-digit voicemail so they can connect with potential employers, family and loved-ones.

The Food Project: Community Service Organization Seeks Better Scanning Solution for Vital Documents
The Food Project is an organization that brings together teenagers and thousands of volunteers annually to work on nearly 40 acres' worth of farms in and around Boston. The organization's goal is to create a sustainable system for growing healthy food and delivering it to residents of Boston and surrounding communities through farmers' markets, food relief programs, and community organizations.

In the effort to help people heal, a search for more efficient operations
The Windridge Therapeutic Equestrian Center has one of the more bucolic headquarters you'll ever find in a non-profit organization. Located near the East Texas city of Gilmer, Windridge sprawls over 66 acres of pine-covered landscape, where nine staff members, 22 horses, and a 38,000-squarefoot equestrian facility are dedicated to providing opportunities for children and adults with disabilities through equine-assisted activities and therapies.


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Other

A Need for Standardized Scanning Processes
Over the years, BTCO has seen its technology needs change in response to customer demands. With early customers such as the Census Bureau and its Census 2000 Image Archiving project, BTCO took information and converted it to microfiche.

The Search for the Perfect Electronic Check Deposit Solution
Tiburon Baptist Church, founded in 1959, is located in Marin County, California nestled along the shores of the beautiful Tiburon Peninsula. The church, with a membership of nearly 500, has 10 salaried employees as well as numerous part-time staff and volunteers. The church provides a variety of educational programs and classes. As its many ministries have multiplied, the complexities of its financial management requirements have also increased.

Hotel Seeks Better Way to Capture Guest Data
The Belvedere Hotel in New York City is a premier lodging destination for travelers around the world. Located on West 48th Street in the midst of the city's theater district, the Belvedere provides a beautiful 1920's Art Deco exterior as the entry way to luxury rooms that are just a short distance from major theaters and other attractions of Broadway. The hotel attracts guests from around the world, including the United States, Canada, England, Europe, Australia, and Brazil.

Creative Scanning Solutions, Inc. solves costly, cumbersome processes for balloting services
Creative Scanning Solutions, Inc. (CSS) is a consulting and services firm specializing in processing and managing data collected from paper-based and electronic forms.

Museum in search of technology to help digitize important archives
The The William Breman Museum in Atlanta was founded to celebrate and commemorate the Jewish experience in the Southeastern United States, offering a central location to collect, preserve, interpret, and teach Jewish values, culture, and history.


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