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Thought Leadership Articles

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Thought Leadership Articles

  • The “Post-PC Era”: What is the Future of the Desktop?
    Our faithful friend the desktop PC may well be undergoing significant change right now but has such change not been an essential part of its whole existence? A few people may question whether the desktop can survive at all in a world of iPads and smartphones but most recognise its importance. It all comes down to a question of relevance.
  • Taking the Sting Out of Public Sector Cuts by Stopping Fraud and Error
    The austerity measures sweeping through the UK’s public sector present a challenging paradox to departments and authorities at all levels of government: the only way cuts will be successfully implemented without severely downgrading services is by doing “better for less”.
  • Survival of the Fittest: Meeting the Challenge of Innovation in a Risk-Averse Environment
    The general insurance market in the UK is very mature and has been established for hundreds of years. With maturity, the market has gone through a number of changes and innovation cycles to survive, embracing the evolution in technology and in the regulatory environment.
  • What Happens When the Lights Go Out?
    The people of Japan discovered how to cope with severe power outages the hard way, because of the earthquake and tsunami of March 2011. Fujitsu’s award-winning role in responding to the crisis, and the part we are playing in designing and building new generation and distribution infrastructure, have timely lessons for UK energy providers.
  • Seeing Through the Fog of Cloud Services
    The continued confusion around key aspects of cloud services is holding many organisations back from embracing the new model. This is particularly frustrating for many, as IT organisations – like other business functions – are under intense pressure to identify approaches that will simultaneously lower costs and improve agility and productivity.
  • Outcome-Based Agreements: From Pain to Mutual Gain
    More than ever, organisations need to squeeze all the value they can from their investments in IT systems and services. And, for CIO’s under pressure to cut costs, it must be tempting to squeeze at least some of those savings from their suppliers.
  • Opening the Door to Open Source Benefits
    It is now widely accepted in our industry that open source software (OSS) has a central role to play in reducing the cost and boosting the flexibility of mainstream IT.
  • Mobilising the Enterprise: Mobility Driven Innovation
    Does anyone remember the technology of 20 years ago? Heavy laptop computers; slow dial up connections; multiple devices for phone, camera and email – how things have changed. We now have multi-function, hand-held devices with high speed connectivity providing a rich user experience that would have been classed as science fiction back then.
  • Letting Go: the Key to Migrating Apps to the Cloud
    Almost every mid-sized and large organisation – whether in the private or public sector – has aspaghetti-like jumble of applications of varying degrees of usefulness.Not only have these been accumulated over decades, but in many cases they have been reworked and augmented by mergers and acquisitions, changes in legislation, group re‑organisations and other structural upheavals.
  • Innovate to Own the Future: How Retail Banking can Break Through
    A reliable crystal ball still awaits invention, but it’s a law of nature that those who can successfully adapt by innovating will survive and prosper. There’s nothing new in organisations having to choose from a range of options as to how they address their markets, grow value and react to competitive pressures.
  • Green IT Boosting the Bottom Line and Enhancing the Brand
    Besides helping to reduce the impact on climate change, , the effective use of green ICT can deliver operational cost savings, enhance the brand – and ensure compliance with emerging legislation.
  • Defining the critical success factors for business process management
    Over the past decade business process management (BPM) has played an increasingly important role in optimising and automating operations within numerous organisations. However, alongside the many success stories, there are plenty of initiatives that have failed to live up to their original goals.
  • Insights of BYOD: Utilising the consumerisation of IT
    Almost every organisation is grappling with the phenomenon known as the consumerisation of IT. For many IT departments, this is the stuff of nightmares: employees demanding to use (or just using) their own iPads, MacBooks, Android phones, and so on, to access corporate applications and data.
  • A Sharper Focus on Cloud Will help banks soar ahead
    For Retail Banks, moving systems into the Cloud can bring compelling benefits in terms of reduced costs and increased agility. But while many have successfully moved to a Software-as-a-Service (SaaS) model for commodity systems such as sales and customer relationship management, most have so far shied away from shifting to SaaS for more complex applications that support business operations.
  • Better Counsel for Councils: The Critical Role of Citizen Insight
    For Retail Banks, moving systems into the Cloud can bring compelling benefits in terms of reduced costs and increased agility. But while many have successfully moved to a Software-as-a-Service (SaaS) model for commodity systems such as sales and customer relationship management, most have so far shied away from shifting to SaaS for more complex applications that support business operations.
  • Bring Your Own Device: Turning a Threat into an Opportunity
    Sooner or later, every organisation will run up against the phenomenon known as the consumerisation of enterprise IT. For many IT departments, this is the stuff of nightmares: employees demanding to use their own iPads, MacBooks, Android phones, and so on, to access corporate applications and data.
  • Five mantras for LEADERS OF LEAN
    Every organisation is trying to get lean – but most are only borrowing practices from the lean pioneers, and failing to get the results they wanted. However, lean is not a solution, or a goal, but a way of seeing, thinking and doing. Grow your own organisation-specific adaption of the lean essence and you’ll be making the last change every business must make: into being a business that lives and breathes improvement.
  • How Knowledge Sharing is improving the Service Desk
    Everyone can think of a time when IT just wouldn’t do what it was meant to. No matter how simple or how complex, a quick resolution is required. Service Desks are dealing with this challenge by transforming how they manage knowledge.