Services and Outsourcing
Fujitsu applies the strength of its global-scale resources and local-presence expertise to supply network operators and service providers with a range of problem-solving services. These specialist services, which draw on our extensive experience of European telecoms networks, allow customers to outsource their network management and support requirements, bringing significant benefits in terms of both OpEx and CapEx.
Complementing our technology solutions, the services utilise Fujitsu’s extensive supply-chain capabilities, and encompass managing, operating, maintaining and supporting large-scale networks, as well as regional service deliveries.
Streamlined cost-efficient services, with expert project management – from handling ground-works and wireless base-station installations, to accelerating network deployments and managing 24/7 network operations centres.
Portfolio
- Infrastructure Solutions
Fujitsu’s infrastructure solutions encompass installation and managed operations for telecoms networks, and sit at the heart of telecommunications’ providers’ operations, reflecting our complete, in-depth understanding of communications networks.
- Managed Services
Fujitsu has extensive expertise in the technology and processes of network management. We offer comprehensive managed-service capabilities across multiple platforms, allowing both national operators and smaller independent providers to outsource all aspects of their requirements. These can range from personnel, planning and installation, maintenance and repair, to multi-level support for equipment and infrastructure, plus service activation and assurance, including spares management and break/fix.
- Network Operations
Fujitsu’s Network Operations service encompasses product support and network management, with rapid-response fault management and a dedicated Customer Contact Centre, plus the deployment of Managed Wavelength Services. Our Network service is complemented by our Field Operations division, handling aspects such as equipment installations and first-line maintenance, specialist LLU cabling and test access requirements, environmental and power management, and fibre splicing.
- Turnkey Solutions
The migration of legacy networks to next-generation standards is a technical and logistical challenge for operators, with large-scale roll-outs demanding tight timeframes for exchange upgrades. Fujitsu offers a specialist turnkey service to address this challenge, dramatically reducing typical on-site times. The service ranges from initial site survey, through materials sourcing, tie cables, logistics and project management, test access matrix facilities and equipment assembly, to exchange installation and commissioning.
