Over the last ten years the demand for rail services has dramatically increased.
The rail industry now faces significant challenges in:
Enhancing the passenger experience
Providing up-to-date information
Reducing operating costs
Building upon previously existing infrastructure
Now more than ever, organisation’s must consider the "Digital Railway’", and the affect that this will have upon the industry in the foreseeable future. Fujitsu work with rail organisations around the world to help address the challenges they face.
We help shape the future of rail transport and improve the passenger experience through our IT solutions.
Fujitsu delivers tailored IT solutions to the rail industry, helping overcome their business challenges and expand the remits of their service.
We provide ticket retailing solutions to the majority of train operating companies in the UK, which includes over 600 stations.
We have successfully delivered wireless connectivity to over 200 underground stations.
We have over 2,000 mobile engineers and 500 project managers dedicated to supporting our rail customers.
We provide helpdesk support to travel agents and station staff, and manage over 800,000 calls annually.
We are extensively involved in developing the UK rail network. This includes being heavily involved in the largest transport construction project in the UK to date.
See how we have helped our rail customers solve their IT challenges
"We’ve identified how to deliver projects more effectively at lower costs with minimal service disruption, which translates into benefits for all our stakeholders." Stuart Calvert Head of Early Contractor Engagement Digital Railway Programme Network Rail.
We were invited to contribute to Network Rail’s Digital Railway programme to offer insight into how digital innovation can be used to maximise performance and unlock capacity. As part of the Early Contractor Involvement programme we directly contributed to 6 workstreams which focused on solutions for delivering improved business outcomes.
"Thanks to meticulous planning and collaborative working with Fujitsu’s team, we were able to successfully deliver wireless internet to over 210 stations in a very tight time frame and within budget, with an average of 800,000 user sessions per day in the first six months." Steve Townsend, CIO, TfL.
We were chosen to be Transport for London’s collaborative strategic partner tasked with designing and installing an infrastructure solution that would enable wireless internet access across the London Underground. We successfully rolled out WIFI to 210 stations on time and on budget.
Working closely with Comboios de Portugal (National Railway) we co-created a central system capable of enterprise-wide communication across all areas from accounting to warehousing. Watch our video to discover how our solution has also improved CP’s communication with 110 million customers and has enabled an enhanced customer experience.