Fujitsu intelligent mobility - helping customers on their digital journey

The UK rail network forms a crucial element of our nation’s economic infrastructure, with the transportation of 100 million tonnes of freight and 1.3 billion passenger journeys per year. For over 40 years Fujitsu IT solutions have been helping shape the future of UK rail transport. Our transport strategy is about enabling customers to transform and thrive in the digital age. For customers this means:

  • Enhanced access to transport services:
    • a simpler, smarter passenger experience
    • increased number/frequency of journeys to drive economic growth and an excellent quality of life
  • Delivery of seamless end-to-end journeys:
    • barriers are removed to allow greater co-operation across the regions
    • existing services are built on and enhanced rather than replaced
  • Improvements in the way supply and demand come together:
    • operations are optimised and disruption is managed
    • real-time information benefits both passengers and operators

Introducing Fujitsu in Rail

Fujitsu has been working with the global rail industry for over 40 years. Watch our video to see how we are helping to shape the digital railway internationally. Discover how Fujitsu is empowering transport operators to thrive in a world of digital disruption.

Watch more transport videos on our YouTube channel »

We understand the key challenges rail operators face:

Our innovative technology is at the forefront of enabling operators to overcome these key challenges.

Managing the passenger experience

The passenger journey is becoming increasingly digital year on year, with expectations around real-time information, connectivity, personalisation and simplified ticketing putting rail operators under increasing pressure to modernise. Fujitsu helps transport organisations to put the passenger at the heart of operations and succeed in the digital age.

Key challenges:

  • passenger information systems
  • rail ticket retail systems
  • Wireless network solutions
  • personalising the passenger journey

Maintaining infrastructure

Pressure on rail networks is rising with increased freight and passenger numbers. Fujitsu’s tailored transport IT solutions can help you to overcome the challenges presented by rising demand and the need to increase capacity.

Key challenges:

  • railway IT infrastructure
  • railway managed network services
  • railway information managements systems
  • railway wireless network solutions

The Digital Railway

The Digital Railway addresses challenges around rail operations, information management and the passenger experience. By implementing the right digital solutions, you can support the construction and evolution of the rail network.

Key challenges:

  • railway fault management systems
  • railway wireless networks

Efficient operations

Rail operators are under intense pressure to meet aggressive revenue targets, minimise costs and improve responsiveness. Through digitalisation Fujitsu can help you to reduce administrative loads and energy costs. We can help you to increase revenue streams while maintaining your green image.

Key challenges:

  • minimising support costs
  • improving responsiveness
  • managing IT complexity
  • curbing carbon emissions with greener IT

Choosing us as your digital transformation partner can help you to; increase capacity, reduce operating costs, maintain legacy systems, enhance and personalise the passenger experience, deliver greater reliability, and deliver real-time journey information.

The Digital Railway

Over the last decade, rising population and increased urban migration has led to a dramatic rise in demand for rail services, and this is a trend that’s set to continue. In addition, the UK has an ageing 19th century railway infrastructure and in order to deliver 21st century connected rail services, operations must be digitally transformed.

The Digital Railway plays a vital role in reinventing the UK’s railways and growing the economy. With our tailored digital IT solutions Fujitsu is helping the global rail sector to modernise, streamline services and automate processes. We have been extensively involved in developing the UK rail network, with heavy involvement in two of the largest transportation construction projects - High Speed 2 and Crossrail as well as a significant contribution to the Digital Railway’s Early Contractor Involvement (ECI) programme.

Fujitsu’s tailored rail IT solutions

Our values revolve around improving passenger journeys, increasing efficiency and improving safety. With our tailored IT solutions, we help rail operators to overcome their business challenges and expand the remits of their service.

Smart ticketing and Account Based Travel - with ACT, we provide a platform for integrated smart ticketing. Using ACT analytics, passenger travel patterns are unlocked to allow rail operators to tailor services according to passenger demand.

Ticketing systems - we developed STARdesktop to enable train operating companies to streamline office administrative tasks and improve ticket office services. We provide ticket retailing solutions such as STARmobile and STARdesktop to the majority of UK train operators and have recently enhanced both these solutions to support our STARdesktop Smart Integration technology.

Digital Customer Information Systems - our solutions enable passengers to access real-time journey information at the touch of a button.

Wireless capabilities - for Transport for London we developed and implemented a solution to deliver wireless internet to over 210 underground stations London wide. We provide online access both over ground and underground for over 800,000 rail passengers a day.

Rail worker safety - our UBIQUITOUSWARE range improves safety for rail workers by monitoring driver and lone worker vitals. By detecting the behaviour, whereabouts, and status of rail workers, rail organisations are able to predict dangerous situations ahead of time and deal with health and safety incidents much quicker.

Bus transportation solutions

We are currently working with UK bus companies to develop digital mobile solutions to maximise efficiency and improve services. We are co-creating with transport operators to digitalise the travel experience and develop flexible and convenient payment systems and services for bus passengers.

With Bus ETM we provide drivers with the tools they need to optimise on-bus and in-depot activities. Our next generation ETM enables bus operators to accept cash, cEMV and smartcard payments through an on-bus multifunctional tablet - which can also be used to digitalise in-depot processes. ETM delivers greater focus on both the customer and driver experience and can be easily removed for use both on-bus and off-bus.

Benefits include:

  • better engagement
  • improved task management
  • improved corporate communication
  • fast and efficient payment and ticket validation
  • modular approach to hardware
  • support for a range of ticketing solutions.
  • framework for delivering other applications
  • always on connectivity with no depot infrastructure requirement
  • Cloud-based back-office

Why choose Fujitsu for your rail transportation solutions?

Worldwide we have extensive experience delivering tailored IT to the bus and rail industry. Within the UK, we combine unrivalled R&D and deep industry knowledge with industrial strength IT delivery and a culture of innovation and customer collaboration.

Contact AskFujitsu@uk.fujitsu.com to arrange a meeting to find out how we can help you to improve the passenger rail experience and maximise efficiency.

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