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Insurance Technology

Co-creating tomorrow's insurer
| Insurance Solutions | Back Office Solutions | Digital Solutions | IoT and Telematics | Cyber Security |
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Fujitsu Insurance Transformation

For over 4 decades, Fujitsu has been a trusted IT services and solutions provider to the financial sector. We have experience of working with insurance services providers around the globe, and have helped half of the Fortune 500 to;

  • reduce fraudulent activity
  • cut operating costs to drive profitable growth
  • secure customer data
  • address risk and compliance
  • enhance the customer experience

Within the insurance sector, there are various challenges providers face. Fraud is growing at an alarming rate, with fraudulent claims costing insurers £billions every year. In addition, the introduction of insurance aggregators to the market, has increased competition and price pressure. This means that despite risks and insurance pay outs remaining constant, insurers are being forced to cut premiums which is making driving profitable growth a challenge. For the majority of customers, price remains a major consideration when choosing an insurer, with 74% of UK consumers advising that they base their choice on price, and just 24% advising their choice is based on the quality of the customer experience

While price is a major factor, today customers want it all - low premiums and high service levels, and the challenge for insurers is to deliver both. At Fujitsu, we offer:

  • sustainable customer-centric innovation that can help you to rise to the challenge of reducing prices to acquire new customers, while improving the customer experience to aid retention
  • smart/connected technology that can help you in your fight against fraud and enable you to get closer to your customers

Protecting your organisation and enabling future-ready financial services is a balancing act: Hybrid IT is the answer

New technologies in banking, investing and other areas have dramatically changed the financial services sector in recent years. From online trading to mobile banking to digital currencies such as bitcoin and new models such as open banking, the business of money today is faster, bigger and more complex than ever before, with innovative new players and offerings ushering in one wave of digital disruption after another.

Explore our latest thinking around how Hybrid IT is the answer to helping traditional financial services organisations thrive in the digital age.
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Hybrid IT


Find out more about our solutions and services

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Back Office Solutions

Fujitsu Enterprise Service Management solution - ServiceNow, Hybrid IT, and Workplace Transformation offerings can enable you to reduce your costs, improve your efficiency and revitalise your back office processes.

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Digital Solutions

Fujitsu’s digital financial services platform Finplex, enables you to rapidly transform and deliver innovative services that improve the customer experience.

IoT

IoT and Telematics

Fujitsu Connected Home, Fleet Management and Data Analytics, can enable you to better understand your customers’ behaviour to reduce premiums and deliver an enhanced customer experience.

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Cyber Security

Fujitsu network security solutions, ID as a Service, data loss prevention and biometrics can enable you to reduce fraud, remain compliant and protect against the threats posed by cyber-attacks.


See how our customers solved their challenges

DHL case study
Nanto Bank
Belfius case study

DHL - UK

Using Fujitsu UBIQUITOUSWARE, emergency services can now track the wellbeing of individuals in the field.



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Nanto Bank - Japan

Using mBaaS service based on MetaArc, Fujitsu integrated the management of multi-vendor smartphone applications.




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Belfius Bank - Belgium

Using Fujitsu Sign’it, customers can now open an account using a mobile app.





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Insurance Insights

How do you insure a driverless car? One of the most interesting questions currently facing the insurance sector is the impact of driverless cars. We explore what insurers should be doing to keep ahead of the curve. View blog article.
Fujitsu at the Insurance Post’s Digital  Insurance Collective. View the video interview between Fujitsu Insurance Lead, Mark Boulton and Insurance Post Content Director, Jonathan Swift at the latest Digital Insurance Collective Event. View Periscope.
Fujitsu FSP: The financial services podcast. The Fujitsu financial and insurance services podcast series has been designed to provide you with regular updates around the latest topics and trends within banking and insurance. Listen to our latest episode.
Digital disruption in insurance... isn’t just a tall tale. The pace of change within the insurance sector is accelerating at an incredible rate. So much so that Fujitsu has commissioned research to better understand the key motivators and influencers of this change in terms of consumer attitudes and behaviour. Download PDF.


Meet our insurance experts

Mark Boulton
Mark Boulton
Fujitsu, Director for Insurance, UK & I

in  Blog Articles
Ian Bradbury
Ian Bradbury
Fujitsu, CTO, Financial Services UK & I

in  Blog Articles
Contact us to find out more about Fujitsu's innovation for insurance Read more about our Financial Services on the Fujitsu UK & Ireland Blog