Software Product Support Services from Fujitsu
Fujitsu offer a range of software product support services focused on delivering software support on products from Microsoft, Novell and Citrix. The services range from reactive advice & guidance to comprehensive proactive and reactive product support. The services are delivered directly by Fujitsu, and form a cheaper and vendor-neutral alternative to contracting directly with one or more vendors.
Fujitsu Case Studies
- Aker Yards
After evaluating a range of potential partners, including its three existing suppliers, Aker Yards decided to outsource the management of its entire IT infrastructure, including 1,400 desktop systems, to Fujitsu.
- Lisbon service desk - watch the video
Through interviews with managers and call centre agents this video explains why the centre is located in Lisbon, the investment that is taking place there, it describes the use of Sense and Respond as a methodology and most of all the interviewees convey how much the centre cares about the service it delivers to its customers.
What our customers say about us
“The call was dealt with professionally and in a structured manner to ensure the best possible resolution was achieved.”
“Impeccable service as usual from PSG on what was a critical problem for the customer. Many thanks.”
“Service was excellent. Call was well handled and the engineer followed up the investigation regularly.”
