Operational Excellence
Fujitsu enables you to achieve greater operational efficiencies and performance in response to the current economic climate. We can help maximise the return on investment in existing or planned IT implementations, whilst increasing the scale and certainty of business benefits and outcomes from operational improvement to business transformation programmes.
Given current economic circumstances, we recognise that it is more important than ever that your organisation sees urgent improvement and certainty of outcome in response to regulatory or business imperatives. We help you do this by
- using a consistent set of Lean principles to drive out waste, reduce variability and increase flexibility
- using an outcome-driven approach so there is clear link between our actions and the benefits to your business
- putting people ahead of technology, maximising their contribution though development of a continuous improvement culture
- lending ‘a fresh pair of eyes’ to existing improvement or change programmes that are not delivering the expected benefits
We can do this based on the experience we have in both implementing this in our own organisation and working with clients in government, financial services, telecoms and other sectors to define, or redefine, their change programmes for operational excellence. We complement our extensive experience in delivering IT-enabled business change with our insight and skills in ensuring people and process change in parallel. Our approach is underpinned by a focus on benefits realisation.
Insights & Opinion
Driving efficiency into your business
It’s a tough market out there. Uncovering innovative ways to improve your back office functions will make a huge difference
to your bottom line.
Case studies
- Environment Agency
Fujitsu had been chosen by the Environment Agency to develop the FWD system, so it was a natural partner to implement a benefits realisation strategy.
- Department for Work and Pensions (DWP) Shared Services
Following a competitive tender, DWP Shared Services chose to engage Fujitsu, working closely with its Lean partner Unipart, to educate its senior management about Lean in order to obtain leadership commitment to the adoption of this approach.
- Fujitsu Services – creating a culture of continuous improvement
Fujitsu chose to work with Unipart, experts in Lean implementation with over 25 years experience and a leading exponent of the Lean methodology, to help it create ‘model lines’, which could be used to apply Lean tools and techniques to different service processes.
"Lean offered a way to assess our processes, get people involved, generate ideas and implement changes very quickly. It
has also helped us to start to embed a culture of continuous improvement based on customer values.”
Adrian Shooter, DWP Shared Services
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