Fujitsu was chosen to provide consultancy services in order to help TalkTalk Direct assess its approach to getting external resources and understand the changes it would need to make in order to create and successfully deploy a flexible offshore resource pool.
Fujitsu will provide a range of IT services to Centrica, from large scale strategic application development for customer relationship management to small, but critical, stand-alone systems.
The UK’s local authorities face the daunting challenge of having to dramatically cut expenditure while simultaneously improving services. Fujitsu's Mark Nicholls argues that a fresh approach to "citizen insight" is urgently needed to streamline the take-up, accessibility and user experience of council services.
There has been wide speculation that the behaviour of the Net Generation will shake up organisations. But direct feedback from this new workforce points to a subtler story.
It is now widely accepted in our industry that open source software (OSS) has a central role to play in reducing the cost and boosting the flexibility of mainstream IT. Echoing the broad and growing support from business, all the major political parties now believe that OSS needs to be on the agenda for public sector IT deployments as well.
“Thanks to the benefits realisation work done by Fujitsu, performance, visibility and quality are now at the heart of flood forecasting.”
Doug Whitfeld, NFFS Benefits and Project Manager, Environment Agency
Worldwide
