Business Process Outsourcing
Fujitsu delivers competitive advantage by identifying opportunities for improvement in the delivery, costs and and resultant value of your end-to-end business processes. We become part of your business, transforming and operating services, using best-in-class technologies, deep process expertise and by a relentless focus on continuous improvement.
We tailor our industrialised BPO service delivery capability to ensure that cost and operational benefits are greater than you can achieve alone. We work across organisational boundaries to engage your business and design appropriate service governance mechanisms. We underpin our collective future success by contracting against your desired business outcomes.
Insights & Opinion
Outcome-based agreements - not for everyone
Outcome-based contracting is often seen as the holy grail of clientsupplier engagement, but it’s difficult to make it work
– for both parties.
Case studies
- Cambridgeshire and Northamptonshire Councils: a unique ERP shared service
Fujitsu have a created a unique ERP shared service based on Oracle e-Business Suite. The solution is for a groundbreaking tripartite partnership between Fujitsu, Cambridgeshire and Northamptonshire County Councils.
“Despite the scale, complexity and issues involved in this project every milestone has been successfully achieved. In terms
of where we wanted to be, it is one of the fastest implementations of such a large project that I’ve ever known in local
government."
Stephen Moir, Director of People and Policy, Cambridgeshire County Council
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