Enterprise applications are the essential business IT systems that increase productivity, improve customer satisfaction and ultimately deliver cost reductions in a fiercely competitive business environment. The CIO agenda is being driven by these needs and many organisations are outsourcing part or all of their enterprise applications portfolio to a specialist business applications services provider.
We have achieved an enviable track record meeting the enterprise applications project and application outsourcing needs of our customers:
Diamond Partner globally with over 3500 Oracle Professionals across Applications, Middleware (including SOA and Business Intelligence), Database and Infrastructure means we can deliver any size of project
Largest UK Oracle Systems Integrator
2010 Oracle SI Partner of the Year
Proven track record in providing efficient Oracle Managed Services in HR, Finance, Supply Chain, Procurement and CRM for business function heads in enterprises and across local and national government providing application managed services to over a quarter of a million Oracle end-users
Global SAP Technology Partner
Global SAP Service Partner
Global SAP Hosting Partner
Extensive experience in SAP covering strategic consulting, solution development, infrastructure and communications installation and management, as well as SAP application managed services
As Staffordshire County Council was already using SAP’s Human Resources (HR), Finance and Procurement systems it chose to develop the Social Care systems using SAP’s Social Care and Customer Relationship Management (CRM) applications with electronic forms and workflow.
The overall aim of the application management service is to enable organisations to save time, resources and money by increasing the efficiency and cost-effectiveness of application management, without a long-term commitment.
NIW has made a substantial investment in Oracle licences and Fujitsu’s work has enabled it to create a fully integrated solution that leverages the maximum value from that investment.
The Fujitsu solution involved deploying Oracle TeleService Release 12 which integrates all the Council’s CRM applications by fully automating the entire request process.
The continued confusion around key aspects of cloud services is holding many organisations back from embracing the new model. This is particularly frustrating for many, as IT organisations – like other business functions – are under intense pressure to identify approaches that will simultaneously lower costs and improve agility and productivity.