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Application Outsourcing
Organisations face rising costs in managing and developing applications. Growing complexity in the applications portfolio, the cost and challenges of finding specialist skills and the need to align IT with the business means application outsourcing is on the CIO agenda.
We take responsibility for managing part, or all, of our client’s application portfolio. Our innovative approach focuses on driving out waste and increasing the business value of applications.
For example, we typically aim to reduce a client’s application support and maintenance costs by up to 50% over a 3 year period. We do this by applying our unparalleled industry experience in IT infrastructure services with unique approaches to governance, partnerships and standardisation
As well as the vital cost saving aspects, we focus on the strategic requirements of our client’s business. We assess the value of applications and create a roadmap for future transformation. Active management of application portfolios using proven standards and continuous improvement techniques, means that we can transform applications to remain in line with changing business needs.
We can achieve this through:
Delivery Flexibility: Whilst many application outsourcers offer global offshoring capabilities, we use a global blended delivery model – providing clients with the right mix of onshore, offshore and nearshore capability. It enables us to provide ready access to the right applications skills, in the right place, at the right cost
Service and Process Efficiencies: Fujitsu has a proven track record of success in reducing operating costs and improving end user experiences. With our standardised approach, we combine industry best practice with re-usable templates to ensure seamless service transition to Fujitsu. Our Apt industrialised development methodology enables us to improve quality, reduce risk and speed up time to market with new business functionality. We also draw on Lean principles to drive continuous improvement in service delivery.
Partnership Approach: We work closely with clients through Collaborative Governance to maximise the business value of their applications. It has helped us build long-term client relationships based on a high degree of trust. We also have global partnerships with industry leading partners, including SAP, Oracle and Microsoft – giving us the insight and expertise to make informed decisions on behalf of our clients.
Insights & Opinions
- The Growing Need for Application Portfolio Assessment
Fujitsu Applications Services can bring great value to businesses. Applications can increase your productivity and cut your operational costs.
- Letting Go: the Key to Migrating Apps to the Cloud
All organisations have applications that their users cherish. But to reap the full benefits of application outsourcing and cloud computing, they have to let them go.
- Opening the Door to Open Source Benefits
Fujitsu Insights and Opinion: Andrew Brabban, CTO Application Services at Fujitsu, discusses the pros and cons of open source software
- Blended Delivery for Government
Fujitsu's Blended Delivery approach to IT services provides skilled resources at lower cost without compromising security and service delivery.
News and Events
- Fujitsu Agrees New 7-Year Shared Services Contract with Cambridgeshire and Northamptonshire County Councils
Fujitsu has successfully retained its contract with Cambridgeshire and Northamptonshire County Councils to work in partnership to deliver a pioneering shared service.
- IT Departments Failing to Address Applications Black Hole
IT managers are facing an increasing level of complexity when it comes to managing their applications estate. Independent research, commissioned by Fujitsu, has revealed that many IT departments are failing to get to grips with this issue
- Fujitsu gets www.MyTrainTicket.co.uk on Track with Newly Launched Online Rail Ticketing Service
Today's newly launched online rail ticket booking site www.MyTrainTicket.co.uk is using Fujitsu's 'Rail Information Booking Services' (RIBS) as its gateway to access central rail industry information such as national reservation systems and ticket and departure services including daily fare and timetable updates
Case studies
- Causeway Programme: Information Sharing and Managed Application Services
Fujitsu worked in a complex multi-agency environment to deliver a shared service solution that dramatically improved the provision of public services, and a fully-integrated managed application service for electronic data transfer between the six organisations.
- Bolton Council: Fujitsu Application Outsourcing Services Supports Council's Future Vision
Fujitsu provides Bolton Council with IT support services including desktop, server and network management, and systems development and implementation. After working with Fujitsu for several years, the Council has recently renewed its outsourcing contract for a further three years.
- Health Protection Surveillance Centre: Computerised Infectious Disease Reporting System (CIDR)
HPSC went out to tender for the design of the system and then for the development and build and Fujitsu won both contracts. The result was a Computerised Infectious Disease Reporting System (CIDR) which provides an integrated approach to disease surveillance.
- Association of Train Operating Companies (ATOC): Hardware and Applications Technology
ATOC agreed a five year, £13 million deal with Fujitsu to refresh, enhance and streamline the hardware and applications technology used by RJIS, so that it could be supported until at least 2014. It also had to have the capacity to handle an increase in workload, largely driven by a massive growth in online sales (25% year-on-year) and greater use of Ticket-on-Departure vending-style machines used to collect ticket.
- Environment Agency: Floodline Warnings Direct
Fujitsu won three contracts with the Environment Agency spanning the full lifecycle of the Floodline Warnings Direct (FWD) application, including consultancy and design, application development and deployment and finally the provision of a fully managed service
- Centrica - Application Outsourcing and Development
Fujitsu and Centrica have enjoyed a long and successful relationship that can be traced back for over 30 years. In particular, Fujitsu was instrumental in Centrica’s business transformation from a monopoly to a fully competitive entity during the deregulation of the energy markets.
