Application Management
Fujitsu's approach to managing applications focuses on driving out cost and increasing business value. We assess the value
of your applications and create a roadmap for future transformation. Through the proactive management of your portfolio using
tried and tested service standards and continuous improvements, we can then support ongoing transformation in line with changing
business needs.
Why choose Fujitsu Services for applications managed services?
- With our Sense and Respond approach we don’t just seek to achieve support service levels; we find ways to continually reduce the number of incidents and optimise the support process. This means we reduce the time to resolve critical problems and achieve higher levels of availability for your key business areas.
- We use our blended delivery approach, where we provide resources and deliver services using the right mix of onshore, nearshore and offshore teams.
Insights & Opinion
One estimate puts the average efficiency of the primary worker/systems interface at around 70% and falling, while support
costs are going in the other direction. 
There’s an easier way to get more done
Events
Invitation to a breakfast briefing, 9th July 2008.
Collaborate or die: the rules of business have changed - have you?
Case studies
- An Post
An Post is the national postal service for Ireland and is owned by the Irish government. Fujitsu provides An Post with application outsourcing services to enhance the functionality and ensure the long-term reliability of the Staff Remuneration and Administration Management System (STREAMS).
- Centrica
Fujitsu and Centrica have enjoyed a long and successful relationship that can be traced back for over 30 years. In particular, Fujitsu was instrumental in Centrica’s business transformation from a monopoly to a fully competitive entity during the deregulation of the energy markets.
- Hartwall
Hartwall chose Fujitsu to develop a mobile solution to streamline its logistics operations, based around the use of Fujitsu’s mProcess software and Nokia 9210i Communicators.
- Post Office
The Post Office selected Fujitsu for the design, implementation and ongoing management of an innovative and reliable networked branch counter system
- Valio
Founded in 1905 primarily to export butter, Valio is now the biggest dairy business in Finland, processing and marketing over 1,000 milk, dairy and other food products, and also a world-class pioneer in developing functional foods. The company is owned by 22 co-operative dairies and 11,800 dairy farms and employs over 4,000 people.
The mobile solution developed by Fujitsu is yielding concrete business benefits...… More than half of the work we used to
do has been eliminated.”
Arto Kuoppa, Transport Manager, Hartwall.
Read the Hartwall case study
