Video case studies across Industries

Newsflash report describing how the days of queuing in shops could soon be over thanks to Fujitsu Services' new B-PAD handheld computer technology.

Case study focussing on the implementation of the U-Scan self checkout tills in the Cora store in Val d'Yerres, France.

Find out more about Fujitsu and Customer Experience.

In June 2006 a team of Fujitsu graduates embarked on a challenging CSR project to regenerate a key children's play area in London. As part of their continued support, Robin and Holly have returned to the site, to see the difference they have made.

Through interviews with managers and call centre agents this video explains why the centre is located in Lisbon, the investment that is taking place there, it describes the use of Sense and Respond as a methodology and most of all the interviewees convey how much the centre cares about the service it delivers to its customers.

Marks & Spencer have signed a 7 year contract extension for Fujitsu to provide IT services to over 600 stores.

How does Post Office effectively service 24 million customers every week? From touch screen counters to self service kiosks, Fujitsu is working with Post Office to deliver new branch services - transforming its customer experience.

Fujitsu's Customer Experience Centre is your introduction to the technologies that are helping retailers differentiate themselves from competitors. From self-checkout solutions to contactless payment and the world-renowned Magic Mirror, the Customer Experience Centre is very much at the forefront of retail technology.

Case study focussing on the breadth of services delivered to Stockmann by Fujitsu Services, the strength of the Global Store product and the essential support that Fujitsu Services is able to provide to enable Stockmann to fulfil its expansion plans.

Newsflash report establishing that the UK's largest high street off-licence 'Threshers' has outsourced the management of its till technology to Fujitsu Services.

Whitbread renews its data and voice network contract with Fujitsu

Case study focusing on Fujitsu Service's relationship with Aegon, one of the UK's leading financial services companies. Aegon outlines Fujitsu's open and honest approach and the fact that they are always there to help solve their problems.

In June 2006 a team of Fujitsu graduates embarked on a challenging CSR project to regenerate a key children's play area in London. As part of their continued support, Robin and Holly have returned to the site, to see the difference they have made.

Fujitsu consistently invests in innovation, spending $2bn a year in global research and development alone.

Through interviews with managers and call centre agents this video explains why the centre is located in Lisbon, the investment that is taking place there, it describes the use of Sense and Respond as a methodology and most of all the interviewees convey how much the centre cares about the service it delivers to its customers.

Case study focussing on Fujitsu Services' work with Nationwide Building Society, covering the mainframe services Fujitsu provides and how it is essential to the running of Nationwide's business.

Highlighting the importance of effective IT to Post Office®, and the close level of co-operation with Fujitsu Services that enables Post Office® to function so effectively.

How does Post Office effectively service 24 million customers every week? From touch screen counters to self service kiosks, Fujitsu is working with Post Office to deliver new branch services - transforming its customer experience.

Newsflash report outlining that Fujitsu Services is providing new support to the UK tax office following the merger of the Inland Revenue with Customs and Excise.

Fujitsu Services has been powering government for more than 40 years. Our services enable critical functions of government at national, local, regional and devolved levels, touching the lives of millions of citizens and employees every day.

Canllaw Online, a not for profit organisation aimed at helping young people, together with Fujitsu, established a unique project known as CREDU - ‘to believe’ which is giving young people in Wales a place to go and helping regenerate local communities, through the creation of 112 Digilabs.

Case study focusing on Fujitsu Services' relationship as IT services supplier to the Highland Council in Scotland. The programme focuses on the council’s view that Fujitsu's global capacity enables it to provide the best practice from across the world, deal with innovation and yet still work locally.

Newsflash report covering the company’s success in winning Staffordshire council’s highly attractive outsourcing contract.

Case study focusing on the work Fujitsu Services does with Weymouth and Portland Borough Council. The Council highlights Fujitsu Services as being different from some of the other players in the IT industry as they take the trouble to find out which solution is right for them.

Only Fujitsu has a dedicated Defence centre, staffed with specialists who spend 100% of their time on defence and security work. No-one else has over 1,000 staff who are at least SC cleared, 150 of whom are international field engineers living and working alongside military personnel.

Project Sapphire is a project developed jointly by Fujitsu Services and the RAF, to provide balanced score card Performance, Finance and Risk Management reporting to allow Senior RAF Commanders to see the true capability of Strike Command.

Case study detailing the BP/Fujitsu relationship, and how it has brought a new approach and a new attitude to providing IT infrastructure solutions within BP. The programme also highlights Fujitsu Services’ know-how to manage complex services across multiple geographies.

A small change can make a big difference. If your in-house IT services are over-stretched, Fujitsu will provide you with comprehensive, multilingual support. You could be saving at least 20% on your current IT spend.

Case study focusing on Fujitsu's relationship with Vodafone and the successful development and implementation of new store technologies such as Quickphone and Q-Matic.