Video case studies across Industries

Newsflash report describing how the days of queuing in shops could soon be over thanks to Fujitsu Services' new B-PAD handheld computer technology.

Case study focussing on the implementation of the U-Scan self checkout tills in the Cora store in Val d'Yerres, France.

Find out more about Fujitsu and Customer Experience.

In June 2006 a team of Fujitsu graduates embarked on a challenging CSR project to regenerate a key children's play area in London. As part of their continued support, Robin and Holly have returned to the site, to see the difference they have made.

Through interviews with managers and call centre agents this video explains why the centre is located in Lisbon, the investment that is taking place there, it describes the use of Sense and Respond as a methodology and most of all the interviewees convey how much the centre cares about the service it delivers to its customers.

How does Post Office effectively service 24 million customers every week? From touch screen counters to self service kiosks, Fujitsu is working with Post Office to deliver new branch services - transforming its customer experience.

Case study focussing on the breadth of services delivered to Stockmann by Fujitsu Services, the strength of the Global Store product and the essential support that Fujitsu Services is able to provide to enable Stockmann to fulfil its expansion plans.

Newsflash report establishing that the UK's largest high street off-licence 'Threshers' has outsourced the management of its till technology to Fujitsu Services.

Case study focusing on Fujitsu Service's relationship with Aegon, one of the UK's leading financial services companies. Aegon outlines Fujitsu's open and honest approach and the fact that they are always there to help solve their problems.

In June 2006 a team of Fujitsu graduates embarked on a challenging CSR project to regenerate a key children's play area in London. As part of their continued support, Robin and Holly have returned to the site, to see the difference they have made.

Through interviews with managers and call centre agents this video explains why the centre is located in Lisbon, the investment that is taking place there, it describes the use of Sense and Respond as a methodology and most of all the interviewees convey how much the centre cares about the service it delivers to its customers.

Case study focussing on Fujitsu Services' work with Nationwide Building Society, covering the mainframe services Fujitsu provides and how it is essential to the running of Nationwide's business.

Highlighting the importance of effective IT to Post Office®, and the close level of co-operation with Fujitsu Services that enables Post Office® to function so effectively.

How does Post Office effectively service 24 million customers every week? From touch screen counters to self service kiosks, Fujitsu is working with Post Office to deliver new branch services - transforming its customer experience.

An interview-led video showing Fujitsu’s transition from a supplier to a full partner, with a proactive engagement in helping Reuters reach their goals.

Newsflash report outlining that Fujitsu Services is providing new support to the UK tax office following the merger of the Inland Revenue with Customs and Excise.

Canllaw Online, a not for profit organisation aimed at helping young people, together with Fujitsu, established a unique project known as CREDU - ‘to believe’ which is giving young people in Wales a place to go and helping regenerate local communities, through the creation of 112 Digilabs.

Case study focusing on Fujitsu Services' relationship as IT services supplier to the Highland Council in Scotland. The programme focuses on the council’s view that Fujitsu's global capacity enables it to provide the best practice from across the world, deal with innovation and yet still work locally.

Newsflash report covering the company’s success in winning Staffordshire council’s highly attractive outsourcing contract.

Project Sapphire is a project developed jointly by Fujitsu Services and the RAF, to provide balanced score card Performance, Finance and Risk Management reporting to allow Senior RAF Commanders to see the true capability of Strike Command.

Unified Communications Case Study

Case study detailing the BP/Fujitsu relationship, and how it has brought a new approach and a new attitude to providing IT infrastructure solutions within BP. The programme also highlights Fujitsu Services’ know-how to manage complex services across multiple geographies.

A small change can make a big difference. If your in-house IT services are over-stretched, Fujitsu will provide you with comprehensive, multilingual support. You could be saving at least 20% on your current IT spend.

Case study focusing on Fujitsu's relationship with Vodafone and the successful development and implementation of new store technologies such as Quickphone and Q-Matic.