12/07
Fujitsu Software Corporation

Fujitsu Services awarded Government ICT Shared Services Framework

Cabinet Office is first to sign up with £32 million deal

20th June 2007 — Fujitsu Services has been awarded a framework contract by the UK Government to provide information and communication technology (ICT) as a shared service. The seven year framework called public sector Flex, (known as Project ISAAC in the procurement phase), will deliver on the shared services vision as set out in the Transformational Government strategy. Following on from the award of the eHR Shared Services contract for the Northern Ireland Civil Service, this positions Fujitsu Services as the market leader in the Shared Services arena.

The framework contract enables the Cabinet Office to act as a purchasing authority, offering a ‘Shared Service’ to multiple public sector organisations. The service will offer Government departments ease of procurement, guaranteed quality of service, significant cost reductions and enhanced functionality through common infrastructure and reuse of systems.

The Cabinet Office has already placed a £32 million order over five years, and discussions are underway with other public sector bodies, including the Office of National Statistics.

Peter Court, chief information officer within the Cabinet Office comments, “As well as enabling us to take a lead in the shared services arena and deliver significant cost reductions and improved services to our staff, there will be environmental benefits through the use of energy efficient technology that will reduce the Cabinet Office’s carbon emissions by over 300 tonnes per annum and also support much more flexible working practices. Fujitsu Services was selected for this contract because of its high quality service offering and value for money pricing”.

Government chief information officer John Suffolk says, “The new Cabinet Office ICT deal is win-win-win, for staff, for taxpayers and the environment.”

Eithne Wallis CB, managing director, Government at Fujitsu Services comments, “public sector Flex can be used to address the entire IT and communication needs of any public sector body. Currently, each public sector organisation has its own contracts, processes, facilities and management for delivery of ICT services. By organising these more effectively, resources can be freed for reinvestment in other areas, including front line services.”

She continues, “This development is particularly significant for smaller public sector organisations that now have the opportunity to share in the economies of scale and higher levels of service previously only available to the largest Government organisations. Departments that sign up to share this service will benefit from a living, breathing programme of continuous improvement. As new customers come on-board, new functionality will be developed and will be available for all”.

Services included in the ‘Shared Service’

Organisations joining public sector Flex will benefit from a ‘core shared service’ intended to offer the best value for money service available to the public sector, as well as a range of optional services.

Core Shared Service

• Data centre
• Desktop hardware and software
• Thin and fat client, laptop options
• Service desk
• Network management
• Security
• Disaster recovery
• Flexible working

Examples of optional Call-off Shared Services

• Applications support
• Hosting
• Telephony
• ‘Confidential’ security

Examples of additional services

• Business change services
• ICT strategy
• Test and integration
• Applications development
• Printing services

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About Fujitsu

Fujitsu Services is a leading European information technology services company. Its business is helping its customers realise the value of information technology through the application of consulting, systems integration and managed service contracts. It serves customers in the private and public sectors across Europe including retail, financial services, healthcare and Government. With an annual turnover of £2.46 billion (€3.59 billion), it employs over 19,000 people across 20 countries.
Headquartered in London, Fujitsu Services is the European IT services arm of the US$43.2 billion (€32.5 billion) Fujitsu Group.
For more information, please see: uk.fujitsu.com

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