Fujitsu Services
Fujitsu and IntelliQ form collaboration to reduce retail shrinkage
27th October 2006 — As part of its overall focus on responsive retailing, Fujitsu Services, one of Europe’s leading IT services companies, has formed a collaboration with IntelliQ, a leading provider of comprehensive loss prevention solutions. The collaboration will help retailers from across Europe reduce shrinkage caused through administrative errors or theft and fraud at the till.
The average shrinkage rate suffered by stores throughout Europe is 1.24% of turnover, according to the European Retail Theft Barometer*. The survey suggests that retailers perceive internal theft to be responsible for 30% of shrinkage and staff error; process failures and pricing mistakes to account for 14.3%.
It is widely believed that most losses occur at the Point of Sale (POS) terminal. IntelliQ’s RetailKey LP application will allow retailers to prevent losses at the till by auditing and analysing large amounts of transaction data in order to identify irregularities and fraudulent activities caused by staff. The return on investment of this tool provides a fast payback, making it a preferred option for audit and finance staff tackling loss prevention.
Dr Mark Dorgan, European retail partner, Fujitsu Services, comments: “The addition of this tool for tackling the perennial problem of shrinkage makes a valuable contribution to our mission of providing retailers with an end-to-end portfolio of retail information services. By working with IntelliQ, Fujitsu will be able to provide retailers with a complete package from implementation through to on-going support, including a pioneering loss prevention solution. This will enable retailers to identify quickly and efficiently instances of fraud in the most cost-effective way.”
Simon Grant, CEO of IntelliQ, comments: “This loss prevention application enables retailers to identify losses at the Point of Sale and prevent them, with a fast and proven return on investment. We have vast experience of delivering sustainable results to leading retailers such as B&Q, Bhs, John Lewis Partnership, Carphone Warehouse and Lloyds Pharmacy and this collaboration with Fujitsu will allow us to combine RetailKey with the services already offered by Fujitsu.”
* Source: European Retail Theft Barometer 2005: Monitoring the Costs of Shrinkage and Crime for Europe's Retailers, Nottingham: Centre for Retail Research.
About Fujitsu Services
Fujitsu Services is one of the leading IT services companies in Europe, Middle East and Africa. It has an annual turnover
of £2.29 billion; (€3.33 billion) employs almost 18,000 people and operates in over 20 countries. It designs, builds and operates
IT systems and services for customers in the financial services, telecom, retail, utilities and government markets. Its core
strength is the delivery of IT infrastructure management and outsourcing across desktop, networking and data centre environments,
together with a full range of related services, from infrastructure consulting through integration and deployment.
Headquartered in London, Fujitsu Services is the European-centred IT services arm of the Fujitsu Group. The Fujitsu Group
is a US$40.6 billion (€33.4 billion) leader in the provision of IT systems and services for the global marketplace.
For more information, please see: uk.fujitsu.com
About IntelliQ
IntelliQ is a leading provider of comprehensive profit protection solutions to the retail sector. Our experience helps clients
protect and grow profits through the cost-effective analysis of transaction data from multiple sources.
Headquartered in the UK, IntelliQ has been helping both private and public sector organisations for over 10 years, delivering
rapid and sustainable RoI. RetailKey LP is rapidly deployed and requires minimal maintenance. Its ease of use and ability
to adapt to the ever-changing patterns of loss leads to increased operational effectiveness and supports the growth of a culture
of loss elimination.
For more information, please see: www.intelliq.com
Press Contacts
Graham Goulden
Fujitsu Services
Tel: + 44 (0) 870 234 9568
E-mail:graham.goulden@uk.fujitsu.com
Nikki Cope / Sarah Townsend
McKenna Townsend PR
Tel: + 44 (0) 1425 472330
E-mail:nikki@mckennatownsendpr.com
