Your new life without a phone bill can start October
The average large organisation in Europe is paying around £45 per employee per month for phone calls and equipment.
Later this year, our simple monthly charge could decrease this by as much as 30% per employee.
This monthly payment will include inland calls to fixed and mobile numbers and all calls between offices of your business. Premium numbers and international calls are extra, but if your people call abroad regularly, you can agree a bundle price for that, too.
The secret is, of course, Voice over Internet Protocol (VoIP), perhaps the most important development in business communications since mobile. Even the most traditional Telcos now accept that voice calls will change dramatically over the next few years and the phone bill as we know it is heading for history.
VoIP without tears
Now, like all technology revolutions, you might expect a touch of trauma when you change to VoIP – new phones, new software,
new charging systems, impenetrable jargon and months of confusion and IT angst.
It’s a reasonable assumption, but the good news is, you’d be wrong. Indeed, with Fujitsu’s help, you could be switching to VoIP later this year, and, assuming you already have a reasonable IT network, the only disruption your people will notice is a small adaptor.
Same phones, same numbers, same voice quality, better security and almost half the cost.
If you’d rather have new IP phones, allow for a small additional charge.
Either way, there’s no significant upfront expenditure. It’s a revenue issue and you don’t need to change a line in your CapEx plans (though you’d better allow for some extra on your bottom line by the end of the year).
Working naturally, moving frequently
And cost isn’t the only advantage with VoIP. Integrating voice and data is a great idea for call centres and other phone-based
staff, whether in the office or at home. In comes the call, up goes the data on screen – it’s so logical to combine the two.
If you’re an agile business, you’ll know that traditional phone systems inhibit your ability to re-organise. New phones, new numbers, new wiring all add up to a change cost of at least £50 per person.
But with VoIP, you re-organise for free, so your business can change as often as you like, with no disruption to voice services.
But can you trust the internet?
If you worry about casting your calls into that fuzzy, anarchic melee that’s the internet, please don’t. Despite the acronym,
you won’t use the internet. Instead, your calls will be carried on a high bandwidth private network that is more secure
than traditional phone lines.
A word from users
VoIP is very new, but Fujitsu already has first-hand experience of it. Three of our own offices have been using VoIP for
over a year and when we asked phone users to give us their impressions, they most often said, “Is it different? I didn’t
realise!”
Three ways to say goodbye to Bill
If you’d like to switch to VoIP with minimal involvement or disruption, and without upfront expenditure, the Fujitsu Managed
VoIP Service is the answer (the only answer from a major IT business at the moment) and the average costs and timings mentioned
earlier will apply.
If you want to own and manage your own infrastructure and you have appropriate IT expertise, Fujitsu can provide a ready-made and tested VoIP solution, based on our unique industrialised TRIOLE template system.
And if you have doubts about your network’s capabilities and would prefer a bespoke system and contractual terms, we offer that, too.
For more information, visit uk.fujitsu.com or call +44 (0) 870 242 7998.
VoIP IN BRIEF – THE DTI DEFINITION
VoIP enables businesses to make phone calls across computer networks, providing a low cost and efficient way to complement or replace traditional phone systems.
VoIP can be used in local office networks or between sites, enabling you to integrate call handling with other parts of your business such as your website.
Using broadband, it can also deliver telephone services to remote users and home workers. Besides the term ‘Voice over IP’, you may come across ‘internet telephony’, ‘IP telephony’ and ‘voice over broadband’.
