Software as a Service - a faster, cheaper way to fail? – A key selling point of software as a service (SaaS) applications is speed of deployment. But ultra-rapid implementations of five to 20 days need to be set against a uncomfortably high failure rate. What is required is a more iterative approach to SaaS roll outs that repeatedly matches the application capabilities and configuration to the business processes, work practices and information flows they are designed to support.

SaaS as a Solution – While Software as a Solution (SaaS) has so far been most successful as a model for delivering point solutions and serving the needs of SMB's, the advantages of the usage-based pricing model are now proving more and more appealing.