Get ready for the next data centre revolution – Consolidation and virtualisation were just the first steps on the journey to the optimised data centre. Private cloud services will drive efficiency and agility even higher.

Getting to grips with the data centre – Faced with rising energy costs, growing complexity and limited capacity, data centre managers are clearly in need of new solutions. Can managed services come to the rescue?

How Knowledge Sharing is improving the Service Desk. – Everyone wants answers - and the quicker the better. Enhancing the management of knowledge at the Service Desk is helping to achieve this goal.

Re-inventing the desktop... in the data centre – Desktop virtualisation is the next wave of IT optimisation. While the centralised delivery of desktop services promises major gains, there are still plenty of pitfalls.

When cloud computing is a step too far for your data… – With the arrival of Infrastructure as a Service capabilities, businesses will be able to reduce their data storage costs by up to 40%; scale their requirements to meet changing business demands; provide location-specific auditability that meets compliance requirements; and tier data delivery to fulfil service level agreements.