Focus on business outcomes

... not project output.

Outcome Led Business Change

Many organisations embarking on IT enabled change do so in an expectation that deployment of tried and tested methods and tools will bring about project and programme success. Significant investment been made to equip staff with the analytic and management capabilities to scope, define, manage and deliver change using mature, industry standard approaches.

And yet many organisations undertaking change rarely question whether the use of conventional methods and tools to deliver change has resulted in business achieving its aims. If history points to lack of success then repeating previous approaches will most likely have one result. Technology often becomes the scapegoat; lack of business change is acknowledged ‘after the fact’.

Fujitsu’s point of view is that lack of focus on business outcomes at the outset of change initiatives lies at the root of many instances of ‘failure’.

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