Sooner or later, every organisation will run up against the phenomenon known as the consumerisation of enterprise IT. For many IT departments, this is the stuff of nightmares: employees demanding to use their own iPads, MacBooks, Android phones, and so on, to access corporate applications and data. But if the focus of attention is shifted away from the device and onto the services delivered, IT departments have the opportunity to turn this phenomenon into a means of delivering added value to the business.
Largely due to the emergence of the world wide web, the boundaries between work and play have eroded and, for many knowledge workers, there is no clear separation between business and personal tasks. Work has become something we do, not a place where we go – and those “users” have become consumers.
Mark Wilson is a Strategy Consultant in Fujitsu UK & Ireland’s Office of the CTO with more than 16 years’ experience of successfully bidding for, designing and delivering innovative, multimillion-pound IT infrastructure projects worldwide.
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