Billing Solutions | The Solution | The Benefits |
The Solution
Fujitsu will constantly validate the billing application’s ability to deliver expected value to the business. Fujitsu has successfully developed and enhanced existing billing solutions for leading utilities and thereby considerably extended the life of the billing investment through incorporating new functionality. Areas of successful development include the provision of web enabled services including electronic bill presentation, and automated tactical CRM solutions to improve the overall effectiveness and efficiency of call centre agents.
Fujitsu has considerable experience working with utilities to determine the best way to ensure the billing applications meet the future requirements of the business. Fujitsu is able to make informed recommendations around taking the billing application portfolio forward, including legacy transformation, feasibility around package implementation replacement programmes and data migration. The billing application services can be delivered as a Managed Service from either a Fujitsu data centre or a location of your choice.
Fujitsu also has a proven application and hosting outsourcing service that will significantly enrich the transformational options moving forward. Fujitsu’s capabilities cover the following areas: -
- Development services for application enhancement
- Package implementation and data migration services
- Application integration
- Application support
- IT infrastructure & hosting services
- Development of a shared service solution for organisations with common requirements.
