Billing Solutions  |  The Solution |  The Benefits |

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The Benefits

Through leveraging Fujitsu’s extensive utility billing skills and experience, you will be able to transform the overall value of your billing application and secure a lower total cost of service delivery. The use of one organisation to undertake billing application development work and the provision of an ongoing support and managed service, provides clear lines of accountability for the total solution. Fujitsu’s services are designed to reduce costs substantially and provide the means for cost effective ongoing application and infrastructure development and support.

Our flexible approach to outsourcing enables a number of different business models to be pursued. From the provision of an application outsource contract, through to developing and hosting a common billing solution for two or more water utilities via a shared services model, Fujitsu will work with you to realise your aspirations and challenges.

Fujitsu has recently completed a detailed analysis of the current costs associated with running a legacy billing application within a large-scale water utility. These costs have been compared with the capital and ongoing operational costs associated with a billing replacement programme. This analysis indicates a 5-year break-even timeframe in addition to the numerous business benefits around flexibility, use of modern development environments, common technology platforms to facilitate application integration, and provision of a functionally rich application.

Additional evidence suggests that further, substantial cost savings can be achieved from a shared services scenario, where, for example, regionally based water-only and integrated companies share a common external billing service

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