Transportation IT Solutions, Services & Consulting

Our deep experience of the Transportation sector, combined with our insight into creating effective IT strategies, enables us to create competitive advantage for our clients. At the heart of these sectors is a focus on building and managing the Customer Experience which is core to Fujitsu’s strategy for these markets.

• Application Solutions and System Integration

  Our clients have improved application service levels with predictable costs without the need for their own applications staff, or systems resources.

• ERP and Supply Chain Solutions

  Achieve a fast return on your ERP investments by employing Fujitsu’s experience and preconfigured business solutions.

• IT Infrastructure Solutions

  Fujitsu create IT infrastructures that can be implemented up to 30% more quickly and are up to 30% more reliable than the industry norm. And they cost less to operate.

• ERP and Supply Chain Solutions

  Achieve a fast return on your ERP investments by employing Fujitsu’s experience and preconfigured business solutions.

• The STAR Solution

  STAR is Fujitsu’s ticket issuing system. It has been developed from our experience in the rail industry, gained from the RJIS and TTWS projects, and from our extensive knowledge of the retail sector - where we are proud to have some of the world’s leading retailers as our customers.

Transportation Case studies

• Case study, Schiphol Group

  Schiphol Group is an owner and operator of airports. In the Netherlands, the Group runs four airports: Amsterdam Airport Schiphol, Rotterdam Airport, Lelystad Airport, and Eindhoven Airport. In addition, it also develops so-called ‘AirportCities’; dynamic junctions of air, rail and road connections, where people and companies, logistic activities and shops, information and entertainment come together and reinforce each other. Amsterdam Airport Schiphol is Schiphol Group’s showcase; the AirportCity formula is presented here in its optimum format.

• Case study, Aker Yards

  After evaluating a range of potential partners, including its three existing suppliers, Aker Yards decided to outsource the management of its entire IT infrastructure, including 1,400 desktop systems, to Fujitsu. In addition, Fujitsu also took over the hosting and day-today operation of its data centre services, including 150 existing servers located in its Turku yard.

• Case study, Arriva Trains Northern, ATN

  Fujitsu helped us define a clear strategy and pinpoint the areas we needed to improve. Fujitsu’s consultants tuned-in to our needs completely. They understood the issues the rail industry faces and even ‘spoke our language.’ We are now recognised as an organisation with a clear vision of the future

• Case study, British Midland (bmi) - from Novell to Windows platforms

  Fujitsu was chosen to manage and deliver the migration project because of its expertise in both Novell and Microsoft environments together with its track record in managing complex IT projects.

• Case study, British Midland (bmi) - Line management, Mainframe services

  Fujitsu began to provide line management on bmi's service desk and mainframe services from March 2000. The service framework integrates best practice with leading edge technologies.

• Case study, Caminhos de Ferro Portugueses

  Fujitsu was chosen to provide ticketing solutions and support service to Caminhos de Ferro Portugueses because Fujitsu thought of the project as a whole and developed an architecture for a complete ticketing system.

• Case study, Deutsche Bahn

  DB Systems designs and operates ground breaking computer science solutions as a full service IT provider. Its strengths are its sound knowledge of the transportation and logistics market and its comprehensive know-how in data processing. DB Systems employees about 2,100 people and is headquartered in Frankfurt am Main.

• Case study, Finstaship

  Finstaship chose to outsource the operation and ongoing support of its IT infrastructure and telecommunications services to Fujitsu, based on the use of its managed service operating model, called Patja in Finland. The agreement covers about 50 workstations at Finstaship’s offices in Helsinki and Turku and originally around 130 workstations onboard the ships of the Finstaship fleet.

• Case study, KLM Royal Dutch Airlines

  KLM undertook to use the services of at least 30 specialists from Fujitsu to manage its workstations over a two-year period.

• Case study, Manchester Airport. interactive passenger information system

  Following an extensive competitive tender, covering 25 companies, Manchester Airport awarded Fujitsu the contract to design and develop an interactive, user-centric passenger information system that could be integrated with Manchester Airport's existing transport systems.

• Case study, National Express Group. Implementing Qjump service with RJIS

  Thanks to Fujitsu’s RJIS, National Express now has a cost effective way to sell tickets online, enabling it to compete with similar services provided by other transport operators.

• Case study, TNT Express. Document management system

  TNT Express, the world’s leading business-to-business express carrier needed a document management system and were keen that as a business critical system, it would be held in-house. TNT worked in partnership with Fujitsu to develop a document management solution (DMS) which has dramatically shortened customs clearance processes, and will save an estimated £1.2m per year of paper handling and storage costs.

Insights in Transportation

• Outsourcing

  Why it doesn't work and how to change it so it does.

• Smart Travel

  Smartcards – realising the opportunity for travel operators.

• Building Service Relationships

  Succeeding in multi-national service delivery.

• Great Expectations

  Customer experience - the only differentiator?

• Simple solutions in a complex world

  Retailing & IT today and in the future.

• The Lean Six Sigma Delusion

  Adapting process improvement tools to service organisations.

Press Releases

January 14, 2008

FirstInfo Ltd upgrades rail telesales operations in partnership with Fujitsu

January 14, 2008 – FirstInfo Ltd, a part of the FirstGroup transport operations company, has announced that it is to replace its existing ticket telesales system with Fujitsu STAR telesales.

January 3, 2008

Fujitsu links Eurostar and UK National Rail ticketing systems for online sales

January 3, 2008 – Fujitsu Services and Eurostar, the high-speed international rail operator, announced today that Fujitsu has connected Eurostar’s online ticket system with seven UK train operators’ systems.

July 3, 2007

Fujitsu signs a contract with JCDecaux to provide Digital Media Network to BAA airports

July 3, 2007 – Fujitsu Services, one of Europe’s leading IT services companies, has announced today a 10-year contract with JCDecaux Airport to provide and support the technology and hardware to allow digital advertisements – also known as a Digital Media Network (DMN) – to be displayed at all seven of BAA airports throughout the UK.