Retail IT services
At Fujitsu we start thinking about our retail IT services with a focus on the consumer. By understanding consumer needs, preferences and shopping behaviour, Fujitsu supports retailers in delivering, measuring and managing their customer’s experience.
With over 30 years experience, working with 130 retailers in 52 countries, across 82,000 stores worldwide, we provide a broad portfolio of offerings from in-store technology, multichannel, loyalty schemes, digital media, RFID and supply chain, through to network management and traditional IT managed services.
For more information, download the "Responsive Retailing" PDF.
Insights & Opinion
Essential steps to successful outsourcing for retailers Smart Decisions - how business intelligence can improve the customer experience and business performance Decisions, decisions, decisions: putting the ‘business’ back into business intelligence Customer Experience Diagnostics: Delivering a positive and profitable experience by truly understanding your customers Read more Fujitsu opinions
Retail Case Studies
- Aeon
Fujitsu was chosen to implement a new self-checkout solution, using technology based on its retail-hardened TeamPoS 3000 (TP3000) terminals, which are designed to withstand the rigours of high-volume checkout environments with easy serviceability.
- la Feltrinelli
Today la Feltrinelli has 99 stores across Italy, together with an online store, lafeltrinelli.it. Some 15 million purchases are made each year in la Feltrinelli and RicordiMediaStores, with approximately 26 million products sold, ranging from books and CDs to video games, musical instruments and stationary.
- Orange
Following an extensive competitive evaluation, Fujitsu was chosen to upgrade all of the point of sale hardware in Orange’s then 236 UK retail stores, including the porting of its main retail application onto the new platform.
- Stockmann
Established in 1862, Stockmann is the fastest expanding listed retail company in Finland. Today it has more than 15,000 employees and its annual revenue is estimated to be approx. 2.3 billion in 2008.
