Retail IT services

Insights & Opinion

• Why retail banks must learn the art of the possible

  Other business sectors are maximising the new opportunities presented by the latest customer engagement technologies. Banks need to follow suit – and quickly

• How to put the UK’s Railways Back on Track by Transforming the Customer Experience

  In this piece, Fujitsu UK’s Head of Rail, Nick Chisnall, argues that to boost the efficiency of UK railways in line with the McNulty report’s recommendations, the industry needs to embrace open, component-based systems that give train operators the flexibility to offer revenue-boosting retail innovations for customers as well as a raft of other compelling cost and efficiency benefits.

• Reinventing the Retail Bank Through Greater Customer Intimacy

  Jeremy Worrell, a B2C consultant in the Private Sector Division of Fujitsu UK & Ireland, argues that high-street bank branches in the UK risk becoming irrelevant if they do not quickly embrace change. In order to assure themselves of a bright future, they need to differentiate themselves from online competitors by creating a consumer-focused revival, inspired by the broader retail industry, to create greater customer intimacy.  

• Retail Retold: Bringing the High Street Back to Life with Technology

  The high street is set to make a strong comeback as the source of shopping experiences that online will never replicate. Technology is enabling retailers to be much more agile, increase sales and reduce costs.

• Today’s Cloud Services: Secure, Resilient and Flexible

  Fujtsu Cloud computing services, with a range of ‘public’ and ‘private’ solutions available, canoffer the security and information assurance to meet a range of needs.

News

January 26, 2012
Fujitsu enters mobile call recording market by partnering with security-leader Natterbox
January 25, 2012
Fujitsu provides enhanced network services to Mitchells & Butlers
January 16, 2012
Fujitsu TeamPoS 7000 Point of Sale All-in-One Terminal Offers Multiple Stylish Touch Points for Any Retailing Environment

• Carpetright: Electronic Point of Sale Solution
  

  Fujitsu's new electronic Point of Sale solution has transformed the way Carpetright does business across 450 retail stores.

• Specsavers: Support and Maintenance of IT Infrastructures
  

  Specsavers worked with Fujitsu to introduce a three year support contract that would cut costs, reduce administration and simplify the support service.

• Fujitsu IaaS Case Study
  

  Fujitsu now uses its Infrastructure-as-a-Service (IaaS) trusted cloud service to host its business systems on a shared infrastructure with the security, resilience and performance required for live business systems hosting.

• La Feltrinelli
  

  With over 30 years experience of supporting the needs of customers, Fujitsu has a proven track record in providing innovative systems and management services that increase revenue, reduce costs, improve productivity and customer services and deliver a compelling return on investment.

• Mitchells & Butlers
  

  Fujitsu was awarded a five year contract to devise and deploy a repair and maintenance service across Mitchells & Butlers’ entire estate and develop and roll out an Install, Moves, Adds and Changes (IMAC) service for refurbishments and new site openings.

"Our retail support is constantly being reviewed as part of the ongoing evolution of our retail operations and cost saving initiatives, and Fujitsu will feature heavily in our plans going forward. I would certainly recommend Fujitsu as a provider of managed retail services." Andy White - Service Manager, Orange.
Click here to read the Orange case study