Consol Housing Maintenance Work Scheduling Solution
A responsive and dynamic workforce could help you hit more customer appointment targets.
ConSol-ePlus – an essential tool for any housing provider
ConSol-ePlus is a dynamic tool that helps housing providers control and monitor the Direct Labour Organisations (DLO) that carry out repairs on their behalf.
The tool helps to make those organisations more responsive, more productive and more streamlined.
By combining appointment scheduling, mobile applications and work management systems ConSol-ePlus helps your organisation:
- Increase productivity – helping your repair teams complete more jobs
- Improve customer service – assisting you with hitting your KPI targets
- Reduce costs – eliminating paper-based processes helps you cut the manual processing of forms
An industry built on targets and customer satisfaction
Whether you run a housing association, local authority or Arm’s Length Management Organisation (ALMO), as a housing provider you’ve got Key Performance Indicator (KPI) targets to hit and a long list of customers to visit, even one missed appointment can be one too many.
With ConSol-ePlus your supply chain is optimised, helping to maximise the amount of time your repair teams spend at jobs.
Help your tradesmen maximise their daily capacity
Making the most of your repair teams’ day means focusing on three key areas:
- Sound preparation before leaving the depot
- Maximising time on the road
- Responding quickly to change throughout the day
In short you need to optimise your supply chain and help your repair teams complete more jobs.
The right tools for the job
To ensure the optimum delivery of the ConSol-ePlus tool, Fujitsu has hand picked two industry specialists to deliver the separate elements.
Xmbrace is the leading provider of appointment scheduling solutions to the UK Housing Repairs sector, supporting appointments and mobile working in the responsive repairs environment with its OPTI-TIME appointment scheduling system.
Cognito is a global provider of services for business critical mobile applications, giving task-driven field-based workforces controlled and structured mobile data solutions. These empower staff to work effectively out of the office via GPRS/GSM-enabled mobile devices
