Government Services and Solutions

We design, build and operate a portfolio of IT systems and services that not only help Government Departments and its agencies achieve critical objectives and help meet the challenges of an increasingly complex world. We do this by maximising your IT infrastructure.

Our core strength is the delivery of IT infrastructure management and outsourcing across desktop, networking and data centre environments, together with a full range of related services, from infrastructure consulting through integration and deployment.

Offerings for government

Managed Services
The Public and Private sector alike, now recognise that managing a complex IT environment is not their core business and to regain control and be able to support their new business requirements, they need to partner with a specialist IT service provider. We understand that not all Government Departments and Agencies are at the same stage of their IT evolution and have differing requirements for external support. Fujitsu is in a unique position to provide a range of service options including: Full Outsourcing, Partial/Selective Outsourcing and Managed Service.

Datacentre Services
It could be argued that the apparent freedom and flexibility of open systems servers has eroded control and manageability. Today, many IT departments are trying to restore order, by bringing servers and storage back under the umbrella of the datacentre. The traditional datacentre gave us security, scalability and manageability but scope is now required for improved availability, performance, flexibility and manageability. Fujitsu supplies services to design and build successful datacentre infrastructures, providing the ability to supply information and processing capacity to the right place at the right time.

End-User Services
The user base is becoming more diverse with the development of new e-Business relationships, resulting in a requirement to support an increasing number of internal and new external users. It is also becoming increasingly mobile - managing the ‘anytime, anywhere’ community means providing support around the clock for new mobile technologies and a multitude of different mobile operating system platforms. At the same time, supporting new and complex technologies puts further demands on already stretched IT resources.

Enterprise Management
Many IT departments incorporate Enterprise Management tools as part of their strategy to deliver a better service to their users. Deploying these tools across an entire IT estate is a significant project in its own right and may represent a considerable cost to the enterprise. Achieving business benefits from these tools means that they have to be used at the right time, in the right place and by the right people and in some instances may not in themselves deliver a benefit.

Internet Managed Services
Fujitsu offers a wide range of Internet Managed services as part of its e-Business solution portfolio. The services are geared to meet real business needs flexibly. They are supported by our high quality e-Business hosting centre and network infrastructure and our value adding management and professional services. The services range from a basic Internet Managed service with a relatively high degree of client control, to a fully outsourced Managed Service covering infrastructure support, monitoring, call centre, application support and full problem ownership and management.

Network Services
As networks become more intelligent and able to deliver voice and data services tailored to specific applications and users, the demands placed on your infrastructure increases. Networks play a vital role in the overall IT infrastructure and any procurement or new development of an existing network needs to be considered in the context of the whole business. Networks that are responsive to rapidly changing business need to integrate closely with the rest of the IT infrastructure.

Integrated Document and Content Management
Many Government Departments and agencies are experiencing a doubling in the volume of documents they handle every two years and there is an equally fast-developing need to add value to the process by increasing the speed and breadth of access to this information. Although it can be argued that IT is contributing to increasing information flows, technology can also provide the fundamental solutions to managing them. By harnessing IT effectively in you can unlock your organisation’s efficiency.

Infrastructure Management
Significant developments in OpenVME technology coupled with state of the art Intel processing technology have enabled Fujitsu to offer unparalleled flexibility and scalability coupled with all the robustness of the traditional mainframe.

Product Escalation Support
Fujitsu has a long and successful history of providing enterprise-class technical support services to our customers stretching back over many years. Today, our support services are built on a solid foundation of experienced and accredited support staff, top-class lab and fault replication facilities, and strong alliances / relationships with the vendors whose products we support, including Microsoft, Novell and Lotus. Our comprehensive and flexible services are designed to scale and be customised to meet your exact requirements.

Catalogue Procurement
If you are a public sector organisation then you can avoid costly OJEC tendering and contract negotiations, by purchasing pre-tendered IT services and associated products through the OGCbuying.solutions' online catalogues. Fujitsu offers a catalogue procurement service in three of the major Government catalogues; SCAT, GCAT and Broadband Frameworks. Find out more or call our Government Frameworks sales desk on +44 (0) 1924 812035 to talk over your requirements and we will handle the whole process, from initial enquiry to the delivery of your services.