Neighbourhood Policing

There is a new kind of officer on the street, but she or he won’t succeed without information, support and a new model for management. PCSOs are there for people at risk as well as to reduce the risk of crime.

They need multi-agency capability, with access and intelligence systems designed for a new way of working. Police contact centres, too, must be so much more than the commodity callcentre.

Our Sense and Respond approach solves this problem by trusting front line people to own calls and fi x problems based on the organisation and its customers’ real objectives.

Fujitsu’s commitment to reduce business costs and improve service through Sense and Respond is based on our expert consultant’s assessment of the current IT support provision and takes account of the organisation’s required balance of cost saving and service improvement.