Financial Services Operational Efficiency

Below are some examples of what we are doing in Operational Efficiency

• We have undertaken a number of IT outsourcing contracts with customers including Reuters, the Financial Services Authority (the UK regulator), Swedbank, Allianz and the Post Office.
• We deliver BPO services for La Caixa, a major Spanish savings bank, focusing on e-invoicing for corporate banks.
• We have helped a major Australian bank analyse its customer retention strategies in the mortgage market. This led to an 80% profit increase in this segment.

For more information please see our Global Capability booklet