Financial IT and Business Services Global Capabilities

Europe

In Spain Fujitsu delivers business process outsourcing management, branch banking solutions and ATM channel management services for La Caixa, one of the largest savings banks in Spain. La Caixa has been a Fujitsu client for more than two decades. In Sweden Fujitsu provides a fully managed service desk for Swedbank. This is one of the largest outsourced help desks in the country, with more than 13,500 users and an annual volume of 400,000 calls.
Other clients include:

• Reuters
• Allianz
• Post Office
• Banco Popular
• Sampo Bank
• Bank of Finland
• AXA
• ING Belgium
• Fortis

Asia Pacific

Many financial institutions in Japan are implementing Fujitsu’s contactless palm vein pattern authentication and card systems to prevent unauthorised withdrawals and improve security. Fujitsu provides Citibank with a comprehensive desktop managed service, supporting users via helpdesk and on-site engineers. We also proactively manage assets across 14 countries in Asia.
Other clients include:

• ABN Amro
• AIG Group
• ANZ Bank
• Gulf Finance
• National Bank of Abu Dhabi
• St George Bank

North America

Fujitsu provides credit and risk monitoring, regulatory management and reporting (including Basel II and Sarbanes-Oxley) plus services in anti-money laundering and security trading and settlement. The Chicago Board Options Exchange (CBOE) is the world’s largest options exchange. Fujitsu’s technology enabled greater transaction volumes and faster processing power. Over three years, CBOE went from peaking at 2,000 quotes per second to 50,000 per second – with close to 100% uptime.
Other clients include:

• Merrill Lynch
• CIBC
• Bank of Montreal
• U.S. Bancorp
• Bank of America
• VISA
• National Bank of Canada