IT Services for the Aviation Industry
Fujitsu is a global IT player and our breadth and industry experience serving airports and airlines around the world allow us to support our aviation clients wherever they are.
We focus on three areas in our support of our aviation customers: improving operational efficiency for airlines and airports, improving the customer experience through self service and mobility solutions, and reducing the total cost of IT through our integrated Lean IT services. In Europe we work with KLM to support their IT infrastructure, we provide desktop management and helpdesk support to Schiphol group and our work with JCDecaux supports digital advertising across BAA airports in the UK.
Aviation news and case studies
- Dublin Airport Authority
Dublin Airport Authority initiated a Business Support Programme (BSP) to help reduce the system, business process and data constraints that the business support functions operated under.
- Fujitsu signs a contract with JCDecaux to provide Digital Media Network to BAA airports
Fujitsu Services, one of Europe’s leading IT services companies, has announced today a 10-year contract with JCDecaux Airport to provide and support the technology and hardware to allow digital advertisements – also known as a Digital Media Network (DMN) – to be displayed at all seven of BAA airports throughout the UK.
- KLM Royal Dutch Airlines
KLM Royal Dutch Airlines is an international airline that transports nearly 22 million passengers and 620,000 tons of cargo to more than 250 destinations worldwide every year. KLM merged with Air France in 2004 to form the largest airline group in the world by operating revenues.
- Schiphol Group
In the autumn of 2004, Schiphol Group put together a European tender, in which the greatest importance was attached to the plan of approach and the price to quality ratio of the service provision. Fujitsu came out of this tender as the best potential supplier, and the parties signed a contract for three years, commencing from 1st January 2004, with an option to extend each year for a total of two years. At the end of 2007 this option was removed, and the contract was extended for a further two years.
- UK Border Agency trials automated border clearance system with Fujitsu
UK Border Agency has unveiled a trial of an automated border control system at Manchester International airport. The system provided by Fujitsu Services in partnership with Vision-Box S A, allows passengers holding electronic passports and arriving through Terminal 1 at Manchester airport to fast-track through immigration with no prior registration.
“The original decision to outsource our office automation operations to Fujitsu stemmed from the successful cooperation between
both companies in the past. Anyone can drive down costs, but if you are to reap the larger rewards of a long-term relationship
then the way you work together is critical.”Boet Kreiken - Chief Information Officer (CIO), KLM Royal Dutch Airlines.
Read the KLM case study >>
