Schiphol Group: Outsourcing of IT Infrastructure – Schiphol Group is an owner and operator of airports. In the Netherlands, the Group runs four airports: Amsterdam Airport Schiphol, Rotterdam Airport, Lelystad Airport, and Eindhoven Airport. In addition, it also develops so-called ‘AirportCities’; dynamic junctions of air, rail and road connections, where people and companies, logistic activities and shops, information and entertainment come together and reinforce each other. Amsterdam Airport Schiphol is Schiphol Group’s showcase; the AirportCity formula is presented here in its optimum format.

Dublin Airport Authority – Dublin Airport Authority (formally Aer Rianta), an Irish state owned company with responsibility for the operation, management and development of Dublin, Shannon and Cork Airports. Operating on a fully commercial basis, the group vision was to be a premier Irish international airport owner and operator.

Iarnród Éireann – Iarnród Éireann is the national provider of rail transport in Ireland, delivering thousands of passengers to locations nationwide. In 1998, the International Risk Management Services report recommended the implementation of a centralised fault management system and planned maintenance regime. In order to implement these recommendations, Iarnród Éireann embarked on the implementation of an Infrastructure Asset Management system (IAMS).

Deutsche Bahn – Deutsche Bahn (DB) has around 230,000 employees worldwide, based in 1,500 locations in 150 countries. Since being privatised in 1994, it has become the largest transport undertaking and the largest infrastructure enterprise in Europe and the second-largest transportation and logistics services provider in the world.

Caminhos de Ferro Portugueses – Caminhos de Ferro Portugueses (CP) was set up as a State Owned Enterprise in 1975 to manage the railways in Portugal. Changes in domestic and community legislation led to the transport services and the infrastructure management being separated in 1997.

Association of Train Operating Companies (ATOC): Hardware and Applications Technology – ATOC agreed a five year, £13 million deal with Fujitsu to refresh, enhance and streamline the hardware and applications technology used by RJIS, so that it could be supported until at least 2014. It also had to have the capacity to handle an increase in workload, largely driven by a massive growth in online sales (25% year-on-year) and greater use of Ticket-on-Departure vending-style machines used to collect ticket.

Association of Train Operating Companies (ATOC): business consultancy – RSP commissioned Fujitsu to develop an innovative new application called the Rail Journey Information Service (RJIS); a single source of information combining the timetables, fares, route planning, ticketing and transaction services.

Arriva Trains North: Benefits Realisation Solution – Fujitsu was chosen by Arriva to implement its ResultsChain-based Benefits Realisation solution, providing a visually powerful 'roadmap' of how objectives are achieved and dramatically improving business planning methods.

KLM: Outsourcing of Desktop Services – KLM undertook to use the services of at least 30 specialists from Fujitsu to manage its workstations over a two-year period.