Travel Case studies

Casestudies for the Travel industry

• Case study, Aker Yards
  

  After evaluating a range of potential partners, including its three existing suppliers, Aker Yards decided to outsource the management of its entire IT infrastructure, including 1,400 desktop systems, to Fujitsu. In addition, Fujitsu also took over the hosting and day-today operation of its data centre services, including 150 existing servers located in its Turku yard.

• Case study, Arriva Trains Northern, ATN
  

  Fujitsu helped us define a clear strategy and pinpoint the areas we needed to improve. Fujitsu’s consultants tuned-in to our needs completely. They understood the issues the rail industry faces and even ‘spoke our language.’ We are now recognised as an organisation with a clear vision of the future

• Case study, British Midland (bmi) - from Novell to Windows platforms
  

  Fujitsu was chosen to manage and deliver the migration project because of its expertise in both Novell and Microsoft environments together with its track record in managing complex IT projects.

• Case study, British Midland (bmi) - Line management, Mainframe services
  

  Fujitsu began to provide line management on bmi's service desk and mainframe services from March 2000. The service framework integrates best practice with leading edge technologies.

• Case study, Caminhos de Ferro Portugueses
  

  Fujitsu was chosen to provide ticketing solutions and support service to Caminhos de Ferro Portugueses because Fujitsu thought of the project as a whole and developed an architecture for a complete ticketing system.

• Case study, Deutsche Bahn
  

  DB Systems designs and operates ground breaking computer science solutions as a full service IT provider. Its strengths are its sound knowledge of the transportation and logistics market and its comprehensive know-how in data processing. DB Systems employees about 2,100 people and is headquartered in Frankfurt am Main.

• Case study, Finstaship
  

  Finstaship chose to outsource the operation and ongoing support of its IT infrastructure and telecommunications services to Fujitsu, based on the use of its managed service operating model, called Patja in Finland. The agreement covers about 50 workstations at Finstaship’s offices in Helsinki and Turku and originally around 130 workstations onboard the ships of the Finstaship fleet.

• Case study, KLM Royal Dutch Airlines
  

  KLM undertook to use the services of at least 30 specialists from Fujitsu to manage its workstations over a two-year period.

• Case study, Manchester Airport. interactive passenger information system
  

  Following an extensive competitive tender, covering 25 companies, Manchester Airport awarded Fujitsu the contract to design and develop an interactive, user-centric passenger information system that could be integrated with Manchester Airport's existing transport systems.

• Case study, National Express Group. Implementing Qjump service with RJIS
  

  Thanks to Fujitsu’s RJIS, National Express now has a cost effective way to sell tickets online, enabling it to compete with similar services provided by other transport operators.

• Case study, Schiphol Group
  

  Schiphol Group is an owner and operator of airports. In the Netherlands, the Group runs four airports: Amsterdam Airport Schiphol, Rotterdam Airport, Lelystad Airport, and Eindhoven Airport. In addition, it also develops so-called ‘AirportCities’; dynamic junctions of air, rail and road connections, where people and companies, logistic activities and shops, information and entertainment come together and reinforce each other. Amsterdam Airport Schiphol is Schiphol Group’s showcase; the AirportCity formula is presented here in its optimum format.

• Case study, TNT Express. Document management system
  

  TNT Express, the world’s leading business-to-business express carrier needed a document management system and were keen that as a business critical system, it would be held in-house. TNT worked in partnership with Fujitsu to develop a document management solution (DMS) which has dramatically shortened customs clearance processes, and will save an estimated £1.2m per year of paper handling and storage costs.