Telecoms Case studies

Casestudies for the Telecoms industry

• Case study, British Telecom (BT). Cabling
  

  After evaluating solutions proposed by its two incumbent network suppliers, BT chose to implement Fujitsu's multi-mode fibre-optic cabling solution. As well as offering extremely fast, 10 Gigabit data transfer speeds, the system also eliminates the cost, complexity and rigidity of point-to-point cabling by routing all server connections through patching frames.

• Case study, ntl, Design, development and support of a central IT platform
  

  The design, development and support of a central IT platform to co-ordinate the flow of transaction data between ntl's broadcast, interactive, data interchange database, programme scheduling and billing applications, plus the support of the Interactive Cable System (ICS) provisioning platform and a range of other bespoke applications.

• Case study, Orange
  

  Following an extensive competitive evaluation, Fujitsu was chosen to upgrade all of the point of sale hardware in Orange’s then 236 UK retail stores, including the porting of its main retail application onto the new platform.

• Case study, Vodafone, Managed support service
  

  Fujitsu’s enterprise management service invisibly manages Vodafone’s retail infrastructure, constantly monitoring all instore PCs, servers and advertising screens to identify potential problems. This proactive management has been instrumental in improving the level of first time fixes, so stores no longer have to spend time calling the helpdesk or waiting for an engineer to arrive, but can focus resources on meeting customers’ needs and increasing revenue. Remote software updates to stores also contribute to the seamless way that the service is maintained, so, for example, virus updates are always on time.

• Case study, Vodafone. Design of kiosk-based solution
  

  As Vodafone UK's preferred IT supplier for in-store support, Fujitsu already had a long-standing relationship with the company, so it understood its business and was a natural partner to develop the technology needed for the vending machines.