Post Office® case studies
Post Office - customer experience – Fujitsu has been working very closely with Post Office® to create an innovative branch experience, ranging from flexible touch screen counters to trialling self service kiosks, so customers benefit from multiple channels and greater payment options.
Post Office® - new infrastructure – Post Office® Ltd has some 17,000 Post Office branches, making it Europe's largest and most accessible retail network. As such, it is uniquely positioned to provide a wide range of value-added services to the local community, including government information and banking services.
Post Office® – Post Office®, part of Royal Mail Group, is the largest retail and financial services chain in the UK. Its partnership with Fujitsu stretches back to 1993 and includes a £1.4 billion, ten-year programme to manage the in-store experience in its 14,300 branches, with 34,000 counters, through the installation of a brand new networked counter system.
