Fujitsu - SourceIT – Fujitsu has developed a system called SourceIT, an e-Commerce system that is highly efficient, accurate and reliable. Its key aim is to provide a light touch ordering system that can be offered to Fujitsu’s customers as a shared service hosted in a secure Fujitsu data centre.

Fujitsu Services – Sourcing & Supply Services – Fujitsu Services is a leading European information technology services company, with an annual turnover of £2.46 billion (€3.59 billion) and over 19,000 employees in 20 countries. Its Sourcing & Supply Services operation provides purchasing and supply services for its major customers. In addition, its Technical Integration Centre (TIC) offers IT engineering, configuration and repair services, recycle and disposal solutions.

Fujitsu Services - Recycling – As environmental issues become a mainstream part of business thinking, companies are beginning to introduce the same rigour to their disposal processes that they devote to procurement.

Fujitsu Services - Oracle Implementation – In the late 1990s, Fujitsu Services (then ICL) instigated a project to implement a shared financial system based on Oracle modules across all business units. However, once the new system had been introduced, individual departments gradually introduced local modifications, with the result that, over time, the system was not being used consistently across the business.

Fujitsu Services - field maintenance services – Fujitsu Services is one of the leading IT services companies in Europe, Middle East and Africa. It has an annual turnover of £1.99 billion, (2.86 billion) employs 15,200 people and operates in over 20 countries. In order to provide customers with the highest quality support and maintenance, Fujitsu employs over 800 experienced engineers - the largest team of any UK IT supplier.

Fujitsu Services – creating a culture of continuous improvement – Fujitsu chose to work with Unipart, experts in Lean implementation with over 25 years experience and a leading exponent of the Lean methodology, to help it create ‘model lines’, which could be used to apply Lean tools and techniques to different service processes.

Fujitsu Services - blackberry – Fujitsu Services is one of the leading IT services companies in Europe, Middle East and Africa. It has an annual turnover of £1.99 billion, (€2.86 billion) employs 15,200 people and operates in over 20 countries. One of Fujitsu’s core service offerings is the provision of services to mobilise an organisation’s workforce and data. However, Fujitsu recognised that it needed to evaluate how its own communication and management could be improved through the deployment of a mobile solution.

Fujitsu Services: learning a valuable lesson in European collaboration – With over 40 years experience of supporting the needs of customers, Fujitsu has a proven track record in providing complex systems integration and management services that reduce costs, improve productivity and customer services and deliver a compelling return on investment.

Fujitsu Service-Print Management – Our approach to document output management has generated thousands of pounds worth of savings and slashed paper and energy use. It’s a powerful example of how our lean approach can combine technology and business understanding to improve service while also generating environmental gains.

Fujitsu Finland – Fujitsu Services Finland is a leading provider of advanced IT services and product solutions, with annual net sales of approximately 300 million euros. The company employs 1,800 people in Finland. As one of the its key capabilities is helping other organisations to mobilise their workforce and data, Fujitsu realised that the productivity of its own workforce could be improved by providing them with real-time access to e-mail and appointment scheduling.

Fujitsu Australia and New Zealand – Fujitsu Australia and New Zealand has 2,700 employees and is a full service provider of information technology and communications solutions. From strategic consulting to application and infrastructure solutions and services, the company works with clients to consult, design, build, operate and support business solutions.

Fujitsu: implementing Lean tools and techniques – In order to evaluate which Lean tools and techniques could be successfully incorporated and how, Fujitsu chose to run a pilot in its Customer Services organisation, which was led by consultants from Unipart, the UK's largest independent supplier of car and truck components and a leading exponent of the Lean methodology.