Central Government case studies
An Post – An Post is the national postal service for Ireland and is owned by the Irish government. Fujitsu provides An Post with application outsourcing services to enhance the functionality and ensure the long-term reliability of the Staff Remuneration and Administration Management System (STREAMS).
BIS: Sense and Respond – Sense and Respond is Fujitsu’s unique approach to service that eliminates wasted effort and cost. Instead of simply working to IT objectives, Fujitsu staff give priority to the customer’s business objectives.
BIS: UKTI Portal – UKTI chose Fujitsu to develop and implement the new web site, together with a new Customer Relationship Management (CRM) system, primarily because it was the existing outsourcing partner for the management of BIS’corporate IT systems
BIS - IT Infrastructure – The Department for Business, Innovation and Skills (BIS) is the UK government department responsible for generating sustainable growth and productivity in modern Britain by supporting successful business, ensuring fair markets and promoting world-class science and innovation.
BIS - Matrix 2 knowledge management – The application development work undertaken by Fujitsu for MATRIX 2 was not a straightforward upgrade as it involved a major integration and transition to a new set of tools, utilising an entirely different Oracle database schema and much closer integration with Microsoft Office.
BIS - Monitoring, Analysis and Evaluation of the business transformation – The Department for Business, Innovation and Skills (BIS) is the UK government department responsible for generating sustainable growth and productivity in modern Britain by supporting successful business, ensuring fair markets and promoting world-class science and innovation.
BIS - Storage Area Network (SAN) and archive solution – The Department for Business, Innovation and Skills (BIS) is the UK government department responsible for generating sustainable growth and productivity in modern Britain by supporting successful business, ensuring fair markets and promoting world-class science and innovation.
Citizenship and Migration Board, Estonia – Following an extensive procurement process, Fujitsu (previously known as AS Mandator Estonia) won a contract to design and implement the new national visa (N-VIS) system, as well as updating the underlying IT architecture.
Courts Service, Ireland – Established in Novemb of the Courts Service Act of 1998, the Courts Service’s remit includes providing support services to the judges and information to the public, managing and maintainingcourt buildings, and providing facilities for users of the courts. There are approximately 1,100 court users and approximately 120 judges that use the Courts Service support systems.
Department for Children, Schools and Families – The Department for Children, Schools and Families (DCSF) is responsible for all policy affecting children and young people, as part of the Government’s aim to deliver educational excellence.
Department for Environment, Food and Rural Affairs (DEFRA) – Fujitsu was chosen to implement a new SCO solution, using technology based on its retail-hardened TeamPoS 3000 (TP3000) terminals, which are designed to withstand the rigours of highvolume checkout environments with easy serviceability.
Department for Work and Pensions – Fujitsu was brought in to implement, host and manage one of the world’s largest Oracle e-Business Suite solutions, including Finance, Procurement, Payroll and Human Resources core functionality.
Department of the Environment – The responsibility for the quality of the environment, housing, roads, water and other related services in Ireland lies with the Department of Environment
Dept. Environment, Heritage & Local Government – The DoEHLG worked with Fujitsu Services to completely refurbish and take on the management of the IT infrastructure in motor taxation offices across the country.
Environment Agency – Fujitsu had been chosen by the Environment Agency to develop the FWD system, so it was a natural partner to implement a benefits realisation strategy.
European Commission – Following an extensive European procurement Fujitsu was awarded a new four-year IT services supply contract by DG RELEX worth 16.4 million (£13 million). Fujitsu won the contract because it submitted the most economically attractive bid in terms of value for money, based on both the quality of its services and its price.
Federal Public Service Economy – The Federale Overheidsdienst Economie, KMO, Middenstand en Energie (Federal Public Service Economy, SMEs, Self-employed and Energy) is a Belgian federal government department, established to play an active role in Belgium’s pursuit of an efficient economic policy.
HM Revenue & Customs (HMRC) – Back in December 2007, the Aspire consortium agreed a contract change with HMRC, formalising a 3 year extension to the previous 10 year deal with an improved service offering. This required Fujitsu Aspire to increase IT infrastructure operational performance, efficiency and effectiveness.
Marine Institute – The Marine Institute is the Irish government agency responsible for marine research and development. This agency works in partnership with national and international organisations to help enhance and sustain the marine sector in Ireland.
Medical-Sports Department – By computerising the appointments, the Medical-Sports Department aims to simplify the way appointments are made, as well as lighten the burden of administrators. Finally, it intends to facilitate access to information for medical staff, who are now able to use a secure collaborative portal to access a wide-range database.
Ministry of Education and Research, Estonia – In 2004, following an extensive public procurement, the contract to develop and implement SAIS for the Estonian Ministry of Education and Research was won by Fujitsu (previously known as AS Mandator Estonia).
Ministry of Public Administration, Spain – With over 30 years experience of supporting the needs of customers, Fujitsu has a proven track record in providing innovative systems and management services that increase revenue, reduce costs, improve productivity and customer services and deliver a compelling return on investment.
Northern Ireland Court Service: Integrated Court Operation System (ICOS) – With over 30 years experience of supporting the needs of customers, Fujitsu has a proven track record in providing complex systems integration and application development and management services that reduce costs, improve productivity and customer services and deliver a compelling return on investment. In particular, Fujitsu has considerable experience in delivering technology-enabled courtrooms in The Republic of Ireland, the UK and Australia.
Project Home – The UK MOD’s Headquarters (HQ) in Whitehall was well overdue for refurbishment. The working environment was dated and there were numerous different IT systems with a widely varying range of modernity.
UK Trade and Investment (UKTI) - BERR – UK Trade & Investment (UKTI) is part of the Department for Business, Enterprise & Regulatory Reform (BERR) and the Foreign & Commonwealth Office. UKTI’s role is to help UK companies to expand their businesses overseas or attract overseas businesses to set up or expand business in the UK. The organisation also has an increasing focus on attracting R&D and high tech investment to bring knowledge driven projects to the UK.
Western Australia Police Service – Policing an area as vast as Western Australia is a testing business. So to extend the long arm of the law in the world’s geographically largest law enforcement jurisdiction, the Western Australia Police Service is always looking to new technology for a helping hand.
Defence case studies
Royal Air Force – The RAF had three different operational information systems: one for HQs, one for air bases and one for operational staff work. They were not connected at SECRET level, which meant that information could not be shared between them and secure messages, such as orders, had to be sent via yet another system.
RAF Strike Command – RAF Strike Command is a large and complex organisation with the challenge to deliver air power effectively and efficiently any time and anywhere in the world. This has to be done within budget, with high visibility of any operational risks that may exist.
Norddeutsche Rundfunk (NDR), Hamburg – The Norddeutsche Rundfunk (NDR) is the leading electronic media company in Northern Germany, which, as a result of its successful and high-quality programmes and its cultural and social commitment, is well-respected beyond its transmission area.
NavyStar – The Royal Navy needed an affordable information infrastructure capable of supporting its administrative services onboard vessels. The requirement was for PCs, servers, printers and network equipment from commercial sources that would work in the unique environment aboard ship, be reliable, and meet the standards required for equipment installations on their vessels.
Healthcare case studies
Yame General Hospital – Fujitsu advised on the technical specification that would support Young Scot's ideas for the portal. Fujitsu then took responsibility for secure hosting, arranged the transfer from the old website and began providing statistics on usage.
Police case studies
An Garda Síochána – The project was a far-reaching programme of work which covered the full development life cycle from initial process definition through to supporting the live operation of the solution.
