“Alte Leipziger Unternehmensverbund“ stands for a very traditional association but also for a company with highly-complex information technology: about 2.380 network PC work stations incl. 430 notebooks in the company‘s headquarters near Frankfurt and 190 notebooks an 180 PC-work stations in 14 branch offices require a competent and broad service.

Fujitsu Services is currently implementing an extremely challenging project for Alte Leipziger. So-called agents who work on site of the customer and who have performed a special training for this task are to install a proactive User Help Desk (UHD).

Our Help Desk provides hardware and system software support of different manufacturers as well as support for the whole Microsoft environment up to customer specified applications.

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