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Case Studies by Customer Name: V - Z
- Valio
Founded in 1905 primarily to export butter, Valio is now the biggest dairy business in Finland, processing and marketing over 1,000 milk, dairy and other food products, and also a world-class pioneer in developing functional foods. The company is owned by 22 co-operative dairies and 11,800 dairy farms and employs over 4,000 people.
- VocaLink: improving efficiency with Lean
Having visited Fujitsu’s own service desk in Stevenage, VocaLink chose Fujitsu to assess its customer service operations and identify any key issues and areas for improvement.
- Vodafone: customer satisfaction
As Fujitsu already had a long-standing relationship with Vodafone it was a natural partner to develop its new technology requirements.
- Waterside Medical Centre - empowering healthcare
In order to meet the NHS 24 and 48 hour access targets, Waterside realised that it needed to transform its working practices. This project had two elements to it: the first being the delivery of a robust technology solution that would be simple to use, and adhere to strict NHS confidentiality guidelines. Secondly, the system needed to be presented in a way that focussed on patient care with new technologies enhancing interactivity, not hindering it.
- Western Australia Police Service
Policing an area as vast as Western Australia is a testing business. So to extend the long arm of the law in the world’s geographically largest law enforcement jurisdiction, the Western Australia Police Service is always looking to new technology for a helping hand.
- Weymouth & Portland Borough Council
Weymouth & Portland Council wanted to make access to services and information easier for its residents. This objective was part of the council's plan to meet government targets to deliver all services electronically by 2005, without creating social exclusion.
- Whitbread
Fujitsu was chosen by Whitbread to provide an outsourced solution that includes a fully managed service for wide area network (WAN) links, ranging from ISDN to Megastream Ethernet, to all of the company’s extended family of brands in over 1,600 locations in the UK.
- Whitbread - Premier Travel Inn
In July 2004, Whitbread acquired hotel group Premier Lodge from The Spirit Group and merged the company with its own chain, Travel Inn, to create Premier Travel Inn, the UK’s leading value hotel company. With the 141 Premier Lodge hotels, the newly formed company encompassed 457 hotels, with a combined 28,000 rooms.
- WHSmith
Fujitsu was challenged to come up with innovative IT solutions that WHSmith could utilise in its stores in order to address its evolving business requirements.
- Wolverhampton City Council Beareavement Centre: sharing information online
Coming to terms with someone’s death is never easy and the situation is not helped when relatives are left with the unwelcome prospect of having to notify a myriad of public organisations, to register and record the death.
- Woodies DIY
Woodie DIY has enjoyed an internet presence since 1998. The original site provided DIY hints and helpful information. However, Woodies chief executive Ray Coleman was eager to enhance the company’s web based activity and investigate online selling.
- Yame General Hospital
Fujitsu advised on the technical specification that would support Young Scot's ideas for the portal. Fujitsu then took responsibility for secure hosting, arranged the transfer from the old website and began providing statistics on usage.
- Young Scot: encouraging active citizenship through secure online communication
Fujitsu advised on the technical specification that would support Young Scot's ideas for the portal. Fujitsu then took responsibility for secure hosting, arranged the transfer from the old website and began providing statistics on usage.
