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Case Studies by Customer Name: A - D

• Aeon: TeamPoS 3000 self-checkout system

  Fujitsu was chosen to implement a new SCO solution, using technology based on its retail-hardened TeamPoS 3000 (TP3000) terminals, which are designed to withstand the rigours of highvolume checkout environments with easy serviceability.

• Airtricity

  For Airtricity flexibility from our supplier was key and Fujitsu at all times shared ownership for delivery of this key business transition, helping to rapidly build and deploy a mixed team of business and IT specialists to react to market change

• Airtricity - Managed Service

  Fujitsu has a proven track record in providing innovative and reliable IT consultancy and solutions, incorporating the best and most appropriate technology and methodologies that creates value for its customers by helping them to realise their business vision and deliver impeccable customer service.

• Aker Yards: IT Management Services

  Aker Yards have consolidated all of their IT management services with one supplier, Fujitsu. Aker Yards decided to outsource the management of its entire IT infrastructure, including 1,400 desktop systems to Fujitsu Services.

• Allianz

  Allianz’s extensive IT infrastructure in Germany was being managed by its subsidiary, IT service provider Allianz Shared Infrastructure Services GmbH (ASIC). However, ASIC wanted to standardise, consolidate and streamline operations by forging a long term strategic partnership with an external vendor for the supply, installation, support and maintenance of Allianz’s desktop, network and telecommunication services in Germany.

• Alte Leipziger Unternehmensverbund

  Fujitsu Services is currently implementing an extremely challenging project for Alte Leipziger. So-called agents who work on site of the customer and who have performed a special training for this task are to install a proactive User Help Desk (UHD).

• An Garda Síochána

  The project was a far-reaching programme of work which covered the full development life cycle from initial process definition through to supporting the live operation of the solution.

• An Post: IT systems and application outsourcing

  Fujitsu provides An Post, the national postal service for Ireland, with IT systems and application outsourcing services to enhance the functionality and ensure the long-term reliability of the Staff Remuneration and Administration Management System (STREAMS)

• Arriva Trains Northern: Benefits Realisation

  Fujitsu was chosen by Arriva to implement its ResultsChain-based Benefits Realisation solution, providing a visually powerful 'roadmap' of how objectives are achieved and dramatically improving business planning methods.

• Association of Train Operating Companies (ATOC)

  ATOC agreed a five year, £13 million deal with Fujitsu to refresh, enhance and streamline the hardware and applications technology used by RJIS, so that it could be supported until at least 2014. It also had to have the capacity to handle an increase in workload, largely driven by a massive growth in online sales (25% year-on-year) and greater use of Ticket-on-Departure vending-style machines used to collect ticket.

• Association of Train Operating Companies (ATOC): Business Applications Development

  The daily operation of the Rail Journey Information Service (RJIS) business application, continues to be undertaken by Fujitsu as an application managed service. Every day this application manages the planning of 80,000 rail journeys.

• Assuralia

  When a work accident happens, the work accident insurer has to know what the employee’s basic wage is so that it can work out the disability entitlement. Every year, insurers receive approximately 20,000 applications for wages from employers. Until just a few years ago, this was a particularly time-consuming job, involving a great deal of work.

• Bahlsen GmbH & Co. KG

  Bahlsen GmbH & Co. KG has outsourced IT operations at eight European sites to TDS. The Neckarsulm-based service provider has assumed responsibility for the biscuit manufacturer’s entire IT infrastructure and delivers a variety of services, including application hosting, application management and operation of the desktop infrastructure.

• Banco Espírito Santo

  Banco Espirito Santo implemented Fujitsu’s RBU-10 advanced Cash Management solution following an initial evaluation of Cash Management equipment from six companies.

• Barmer

  BARMER is Germany’s biggest health insurance company with 7.1 million policyholders. Their head office is in Wuppertal-Barmen, Germany.

• Berufsgenossenschaft für Gesundheitsdienst und Wohlfahrtspflege (BGW)

  Fujitsu was chosen from a number of well-known IT service providers. At that time, the BGW had been a customer of the IT service provider specialised in service & support, software development and system integration for many years. Fujitsu had been responsible for the hardware service at the BGW.

• BIS - IT Infrastructure

  The Department for Business, Innovation and Skills (BIS) is the UK government department responsible for generating sustainable growth and productivity in modern Britain by supporting successful business, ensuring fair markets and promoting world-class science and innovation.

• BIS - Matrix 2 knowledge management

  The application development work undertaken by Fujitsu for MATRIX 2 was not a straightforward upgrade as it involved a major integration and transition to a new set of tools, utilising an entirely different Oracle database schema and much closer integration with Microsoft Office.

• BIS - Monitoring, Analysis and Evaluation of the IT strategy

  As the prime contractor, Fujitsu UK have developed a creative IT strategy and insightful IT solutions for The Department for Business, Innovation and Skills (BIS), formerly the Department of Trade & Industry (DTI)

• BIS - Sense and Respond

  Sense and Respond is Fujitsu’s unique approach to service that eliminates wasted effort and cost. Instead of simply working to IT objectives, Fujitsu staff give priority to the customer’s business objectives.

• BIS - Storage Area Network (SAN) and archive solution

  In 1998 BIS, then known as the Department of Trade & Industry (DTI), awarded Fujitsu a 10 year contract, subsequently extended to 2014, under which Fujitsu took ownership of the Department’s existing IT assets and related services and responsibility for optimising operational performance.

• BIS - UK Trade & Investment (UKTI) Portal

  UKTI chose Fujitsu to develop and implement the new web site, together with a new Customer Relationship Management (CRM) system, primarily because it was the existing outsourcing partner for the management of BIS’corporate IT systems

• Body Shop International: POS terminal

  Fujitsu Services utilises its TeamPos 2000, POS terminal solution, as part of a global retail solution for The Body Shop International.

• Bolton Council: Oracle Solutions

  Bolton Council chose to use an Oracle Solution provide by Fujitsu. Services. Fujitsu will seamlessly integrate the Oracle Enterprise Asset Management (EAM) with the Council’s existing ERP and CRM solutions.

• Bord Gáis

  Bord Gáis Eíreann was established under the 1976 Gas Act and it is their responsibility to transmit, distribute and support natural gas and electricity in Ireland. The company is a major player in Ireland’s gas market, supplying almost 500000 homes and 18,000 business customers.

• British Telecom (BT): Network Solution

  British Telecom (BT) chose to implement Fujitsu's multi-mode fibre-optic cabling as their preferred network solution. The new multi-mode network solution is providing BT with considerable cost and efficiency benefits

• British Waterways: IT Outsourcing

  Fujitsu have been awarded a five year, multi-million pound IT outsourcing contract to take over the management of British Waterways' IT infrastructure, including the provision of IT Helpdesk and Enterprise Management services.

• Caceis & Fastnet Luxembourg

  Having secured funding from a range of private and public sector sources, Fujitsu and Canllaw Online established the CREDU (Welsh for “to believe”) project.

• Cambridgeshire and Northamptonshire Councils: a unique ERP shared service

  Fujitsu have a created a unique ERP shared service based on Oracle e-Business Suite. The solution is for a groundbreaking tripartite partnership between Fujitsu, Cambridgeshire and Northamptonshire County Councils.

• Caminhos de Ferro Portugueses

  Caminhos de Ferro Portugueses (CP) was set up as a State Owned Enterprise in 1975 to manage the railways in Portugal. Changes in domestic and community legislation led to the transport services and the infrastructure management being separated in 1997.

• Canllaw Online

  Having secured funding from a range of private and public sector sources, Fujitsu and Canllaw Online established the CREDU (Welsh for “to believe”) project.

• Centrica: Application Development

  Fujitsu will provide a range of IT services to Centrica, from large scale strategic application development for customer relationship management to small, but critical, stand-alone systems.

• Citizenship and Migration Board, Estonia

  Following an extensive procurement process, Fujitsu (previously known as AS Mandator Estonia) won a contract to design and implement the new national visa (N-VIS) system, as well as updating the underlying IT architecture.

• Cora: Self Checkout System

  Fujitsu proposed deploying its U-Scan self-checkout system alongside Cora’s traditional tills. U-Scan is a fully automated checkout solution, which enables hypermarket customers to scan their purchases interactively by themselves and also to pay for them automatically, in cash, by bankcard or Cora Card.

• Courts Service, Ireland

  Established in November 1999 following the enactment of the Courts Service Act of 1998, the Courts Service’s remit includes providing support services to the judges and information to the public, managing and maintaining court buildings, and providing facilities for users of the courts. There are approximately 1,100 court users and approximately 120 judges that use the Courts Service support systems.

• Department for Children, Schools and Families (DCSF): Electronic Document & Records Management (EDRM)

  Following a comprehensive audit of it's information management needs, the Department for Children, Schools and Families (DCSF) chose Fujitsu, working with Microsoft and Meridio, to deliver an Electronic Document & Records Management (EDRM) solution

• Department for Environment, Food and Rural Affairs (DEFRA)

  The Pesticides Safety Directorate (PSD), an executive agency of the Department for Environment, Food & Rural Affairs (DEFRA) and the Health and Safety Executive (HSE) are both jointly responsible for the issuing of an approval (or license) allowing a specified use of a pesticide by the applying farmer.

• Department of the Environment

  The responsibility for the quality of the environment, housing, roads, water and other related services in Ireland lies with the Department of Environment

• Dept. Environment, Heritage & Local Government

  The DoEHLG worked with Fujitsu Services to completely refurbish and take on the management of the IT infrastructure in motor taxation offices across the country.

• Deutsche Bahn

  Deutsche Bahn (DB) has around 230,000 employees worldwide, based in 1,500 locations in 150 countries. Since being privatised in 1994, it has become the largest transport undertaking and the largest infrastructure enterprise in Europe and the second-largest transportation and logistics services provider in the world.

• Dublin Airport Authority: Oracle ERP

  Fujitsu were chosen by Dublin Airport Authority (formally Aer Rianta) to implement an integrated suite of Oracle Enterprise Resource Planning (ERP) Applications.