Retail and Travel in Scotland
From electronic tills to multiple chain networking, loyalty programme management to stock control systems, Fujitsu is the first choice technology partner for some of the biggest High Street names in Scotland. These include Marks & Spencer, WHSmith, Orange, TK Maxx, Body Shop, and Whitbread Group outlets such as Brewers Fayre, Costa Coffee and Travel Inn.
We provide National Lottery Terminals at 1,800 outlets all over Scotland… including local post offices. Post Office is, in fact, the largest retail and financial services chain in the UK. As part of Fujitsu’s £1.4 billion 10-year contract to design and manage the technology in the Post Office’s 14,300 branches – one of the largest IT field engineering contracts in Europe – we provide electronic banking, network management and desktop support to every post office in Scotland from Haroldswick on Sheltand in the north to Gretna in the south.
For First Scotrail, we provide a managed IT service for all 143 manned First Scotrail stations across Scotland.
From our Glasgow office, employing staff that transferred across to Fujitsu under TUPE in 2000, we provide 24/7 support of a number of applications for the AA, including its administration system dealing with all aspects of AA membership.
Murray, row that boat ashore…
We provide support for every one of Scotland’s 1670 post offices ... and that means delivering a year-round service in all weathers to some of the country’s most remote places.
Communities in these areas depend totally on their local post office, and therefore rely on Fujitsu field engineers like Murray Winwick to keep vital PO services such as electronic banking up and running with as little downtime as possible. Since 1996, Murray has been looking after post offices in the Highlands and Islands including isolated small islands such as Rhum and Canna (with a population of just 15 people!).
With only a spasmodic ferry service, Murray has often had to hire a boat and row himself there across sometimes mountainous seas. Now that’s commitment. But then that’s Fujitsu.
