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  4. The new Health Information Management Platform enables Qol Group to centralize the management of health information and assists with instructions on taking medication

The new Health Information Management Platform enables Qol Group to centralize the management of health information and assists with instructions on taking medication

"Collecting data enables us to drill deep to identify results and trends. By managing overall health information for individuals, we are able to provide more accurate health advice and instructions on taking medication."

Shoji Okamura Senior Executive Director and Pharmacist Qol Co., Ltd.

Deploying a health information management platform to be a supportive family pharmacy.

Customer

The Qol Group has opened dispensing pharmacies in over 700 stores throughout Japan. Qol pharmacies are based on one-on-one relationships with medical institutions to provide exclusive pharmacy services. In its efforts to be the ‘pharmacy of choice’, Qol puts customers first in its store deployment strategy. By leveraging technology, it is developing new types of pharmacies in locations that naturally draw numerous customers.

Challenge

To meet government requirements as quickly as possible as well as rising customer demand, Qol Co., Ltd. required a new data management platform for the gathering and analysis of patient healthcare information. By managing information across multiple pharmacies, Qol aimed to also improve its customers’ experience.

Solution

Qol met these challenges by implementing the Fujitsu Health Information Management Platform, which provided the ability to store a wide range of measurement data collected across multiple pharmacy locations, as well as linking to electronic medical records.

Benefit

  • More customers choosing to visit pharmacy locations due to improved customer experience
  • Greater accuracy when providing tailored food and prescription drug counseling
  • Centralized management of health information, assisting with instruction for medication use, as well as patient management

İndir

Read the full Qol Co., Ltd. case study (542 KB/A4, 2 pages)