The Hiroshima Prefectural Federation of Societies of Commerce and Industry makes consulting easier with Cloud Service MobileSUITE

The customer

Through its 34 members, the Hiroshima Prefectural Federation of Societies of Commerce and Industry works to stimulate and promote economic growth throughout the region via a range of initiatives. These include business advice and support services, local stimulus programs at town and village level, assistance with business start-ups and restructuring, partnering on IT projects, and mutual aid schemes.

The challenge

Hiroshima Prefectural Federation of Societies of Commerce and Industry consultants used a largely paper-based approach in its liaisons with local businesses, leading to inefficiency and lost information. It wanted a more effective approach to communications.

The solution

The Federation deployed Fujitsu tablets connected to a cloud platform that enables the consultants to instantly capture, upload and retrieve relevant information.

The benefit

• Data is instantly logged in the system so consultants no longer have to go back to the office to write reports, freeing up time
• All the necessary documents are stored on the tablet, eliminating the need to carry around bulky documents
• Consultants can answer a range of questions and queries with the right information at their fingertips for more efficient and effective outcomes
• Feedback from members is used to inform the consulting practices, which in turn improves service standards

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