Fujitsu Systems Business (Thailand) Ltd.

The Mall Group Trusts Fujitsu to Help Enhance Customer Service

June 23, 2008 — Bangkok: Fujitsu Systems Business (Thailand) Co., Ltd, a global leader in IT and communications solutions, today announced that The Mall Group, one of the leading shopping complexes in Thailand, relies on Fujitsu’s solutions to help enhance its management capabilities to address consumers lifestyle needs in using various services.

Ms. Pornnapa Saengchan, Chief Information and Communications Executive, The Mall Group Co.,Ltd said, “We provide millions of product item from around the world to serve over million domestic and international customers a year. Therefore, we need high efficient system to support the dynamic change in data management that needs high accuracy and business continuity enabling.”

“Our success is derived from strong customer service system running from point of sale to after-sale activities. We rely on Fujitsu to help enhance management capabilities for The Mall Group for effective business continuity that keeps our operation running without interruption to services.

“We selected Fujitsu due to its high experiences and strong expertise in system management. When combining with outstanding maintenance services and the coverage of service centers nationwide, we can ensure that any problem occurred will be tackled immediately whether it is software or hardware. We have been using Fujitsu’s services for 10 years now and the company has shown us the high quality of hardware and customized software solutions for The Mall Group as well as its strong support in after-sales services. That is why we rely on Fujitsu”, said Pornnapa.

Mr. Takafumi Mikuni, President of Fujitsu System Business (Thailand) Co.,Ltd said, “We are proud to work with The Mall Group in leveling up customer service and management system. For that Fujitsu is the expert in IT solutions, has profound experiences in this field, and holds service centres nationwide that are ready to serve customers promptly, we have secured client’s satisfaction for more than a decade. We hold our pride in being one of the world’s biggest IT companies that will continuously move forward in delivering our clients to success.”

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About Fujitsu Systems Business (Thailand) Ltd.

Fujitsu Systems Business (Thailand) Ltd., FSBT, incorporated in Thailand in September 1990, provides a wide range of computer and telecommunication products and solutions for manufacturing, education, retail, banking, and other business sectors.
For more information, please see: http://th.fujitsu.com

About The Mall Group

The Mall Group Co.,Ltd, a leading shopping arcade in Thailand, has played a part in enhancing quality life for Thai people for more than 25 years. At present, the business group holds 6 branches in Ramkhamhaeng, Tha Prah, Ngamwongwan, Bang Kapi, Bang Khae, and Na Khon Rachasima. In addition, the business group also owns luxurious shopping centres such as The Emporium and Siam Paragon. For more information, visit http://www.themalldepartmentstore.com

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