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Battery packs replaced during repair, or optional battery packs purchased separately, which are for laptop models other than those listed, may also be subject.
With regard to battery packs added to the affected list on December 13, 2017, it may take some time until a replacement can be delivered, depending on inventory status. (Shipments are scheduled to commence in late January 2018.) We deeply apologize for the inconvenience, but until the return and replacement are completed, for your safety, please take the following steps.
Battery Pack Removal and Use of the AC Adapte
Step 1: Please use your laptop with the battery pack removed.
Step 2: Please store the battery pack appropriately once it is removed.
FMV Battery Pack Replacement Query Hotline:
Telephone Number: 0120-924-632 (Toll-free)
Operating Hours: 09:00 – 17:00 (Except company holidays)
※ Support may be temporarily suspended during system maintenance.
※ This number is only for inquiries relating to battery pack replacement.
[Customers outside Japan]
For inquiries related to this issue, please contact the following customer support centers
Subject battery packs announced December 13, 2017 are currently being prepared. We ask for your patience.
※ The contents of this notification are accurate at the time of disclosure, but are subject to change without notice. We thank you for your understanding.
Fujitsu (Thailand) Co., Ltd. FTH, incorporated in Thailand in September 1990, provides a wide range of computer and telecommunication products and solutions for manufacturing, education, retail, banking, and other business sectors.
For more information, please see: http://www.fujitsu.com/th
Fujitsu ThailandPress Contact
Phone: +66 (0) 2302-1778
Fax: +66 (0) 2302-1555
Company:Fujitsu (Thailand) Co., Ltd.
Date: 27 February, 2018
Company: Fujitsu (Thailand) Co., Ltd.
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