Project Manager (Network Infrastructure)

Responsibilities:

1.) Plan.

• Plan service delivery according to Scope of Work.
• Work with Project Supervisor to define operation procedure for the project.
• Plan job assignment for each project members.

2.) Organize

• Assign job to each project members.
• Rotate job of each project members for better service delivery.
• Request resource and follow up resource preparation for running project.

3.) Control

• Advise each project members to deliver professional service to customer.
• Analyze performance reports generated by Project Supervisor.
• Manage to maintain working environment to be able to support each project members.

4.) Improve

• Adjust operation procedure based on performance reports analysis.
• Resolve any issues in project team, may request support from Department Manager.
• Manage to maintain working environment to be able to support each project members.

5.) Report

• Alert and consult with Department Manager at the early state before problem occurs.
• Report team performance to Department Manager weekly.
• Interface with customer to:
  I.) Report service performance.
  II.) Make recommendations to prevent future problems.
  III.) Issues escalation. I
  V.) Resolve any issues between customer and service team.

• Male or Female, 30-40 years of age
• Bachelor’s or Master’s degree in Computer Engineer, Computer Sciences, MBA or any related fields
• MBA is advantage.
• 7-15 years in IT service & support or related fields (Infrastructure, Service Delivery)
• Project Management experiences at least 5 years
• Good command of English.