Computer Telephony Solutions
Computer telephony integration (CTI) empowers you to know your customers better and respond promptly to their needs over the telephone. The seamless integration of database and telephony also enables speedy use of your data, increasing productivity and improving customer response.
Our CTI strategy focuses on providing end-users with a complete package, including networking platforms, application software, and business support services. With Fujitsu's CTI, traditional phone features, such as call transfer and conference calling, are transferred to a personal computer. We also integrate telephony features like Caller ID with PC-based personal information managers to generate "screen pop-ups" for incoming calls.
