FAQ

General

1. What kind of PC can I connect to my Fujitsu scanner?
2. Which operating system works with my Fujitsu scanner?
3. Can my Fujitsu scanner work with Windows XP?
4. How does the Fujitsu scanner connect to the computer?
5. What type of SCSI board can I use?
6. What type of SCSI connect can I use?
7. What is the recommended maximum length of the SCSI cable that can be used for Fujitsu scanners?
8. What is important when connecting a USB cable to the PC?
9. Does the Fujitsu scanner support duplex scanning?
10. Can I scan documents of different sizes in the same batch using the ADF?
11. Are there any options available for Fujitsu scanners?
12. Can I scan a batch of documents without user intervention?
13. Which weights of paper can be fed though the ADF?
14. What are the various file fomats that the Fujitsu scanners produce?
15. Can I send my scanned images to the printer directly?
16. Can I scan newspapers and magazines?
17. Can I scan photos using ADF?
18. Who do I call for support?

Once You Have Started

1. How do I keep my Fujitsu scanner operating optimally?
2. What are the cleaning cycles for all models?
3. What are the replacement cycle, replacement method and price of all consumables?
4. Which part of the scanner needs cleaning and how do I clean it?
5. Where do I go to download the latest drivers?

Troubleshooting (Installation, Driver & Scanning Sub-sections)

1. What should I check if I cannot get a newly installed scanner to work?
2. What can I do when the following error messages appear?
3. The "Check" lamp lights when powering up the scanner.
4. Carrier does not move and make an unusual noise when powering up the scanner.
5. A message "unknown device found" appears whenever powering up the PC.
6. The scanner cannot be recognized when connected to fi-475PR (imprinter).
7. The scanner cannot be recognized when turning the power on with Windows 2000.