Case Studies by Service/Product

Software

• Sogang Language Program Builds Integrated Channel Management System
  

  Korea's Sogang Language Program built an integrated system based on Fujitsu's Interstage Application Server, to centralize management of its 40-plus franchise language schools.

  Industry: Education; Solution Area: Business Process Management; Client Name: Sogang Language; Region: Korea;

• Toyota Motor Corporation - Systemwalker
  

  Systemwalker WebMGR's service level monitoring and log analysis capabilities lead to dramatic performance improvements

  Industry: Automotive; Solution Area: e-Business/e-Commerce; Client Name: Toyota Motor Corporation; Region: Japan;

• Youngnam University Builds Robust New Online Registration System
  

  South Korea's Youngnam University used Fujitsu's Interstage Application Server to build a swift and robust new web-based course-registration system for its 35,000 students.

  Industry: Education; Solution Area: Business Process Management; Client Name: Youngnam University ; Region: Korea;

Computing Products

There are no case studies for Computing Products.

Telecommunications

There are no case studies for Telecommunications.

Microelectronics

There are no case studies for Microelectronics.

Other Services & Solutions

• Branch Automation, Call Centre and CRM
  

  Hong Leong Finance Limited was established in the 60s’ and is today, Singapore's largest finance company with a network of 28 branches serving customers island-wide. Driven by a need to grow its business, Hong Leong Finance tasked Fujitsu Asia to implement a new branch teller system. Along the way, Fujitsu was also tasked with rolling out a call centre and customer relationship management solution for their newly created Customer Service Centre and the Hire Purchase Collections area. All three projects were launched in late 2004 – on time and on budget.

  Industry: Financial Services; Client Name: Hong Leong Finance Limited; Region: Singapore;

• Desktop Management Suite
  

  Fed up with tedious methods of managing PC software licenses and security risks, plus a host of other problems, LCD components manufacturer Nitto Denko recently adopted Systemwalker Desktop Patrol, a desktop management suite offering from Fujitsu.

  Industry: Manufacturing; Solution Area: Systems & Network Management; Security Solutions; Client Name: Nitto Denko; Region: Singapore;

• IT Consolidation with Server Virtualization
  

  In the Swarovski Group and its Europe-wide network of branch offices, each location had an IT scenario of its own - making administration costly and labor-intensive. To establish a central point of management, the company decided to create an end-to-end IT environment. After receiving professional and extensive consulting from Fujitsu Siemens Computers and Siemens Business Services, Swarovski launched a server consolidation project based on system virtualization - a stroke of genius with an enormous impact: One PRIMERGY server now handles the entire workload once processed by up to 20 servers. This increase in efficiency also includes simplified IT management, faster response times and better resource planning.

  Industry: Retail/Wholesale; Client Name: D. Swarovski & Co.; Region: Europe;

• Mobile information management for Field Engineers
  

  With a large number of mobile field engineers constantly on the road, servicing and repairing equipment, Fujitsu wanted to streamline its servicing logistics, reducing time spent on administration and paperwork and ultimately cutting costs and system errors. Clients requiring a visit from a Fujitsu engineer log their request into the call centre, which is then dealt with by a call centre manager. The manager assigns the job to an engineer with the time and appropriate skills to visit the client and service their equipment.

  Industry: Diversified Services; Client Name: Fujitsu Australia and New Zealand; Region: Australia;