The Finland-based AC drives manufacturer Vacon will adopt Fujitsu's Patja IT services. Fujitsu Services Oy will assume overall responsibility for the usability, support services and development of all IT and operative applications used globally in the Vacon Group. The Patja services cover 1,100 workstations in 20 countries.
"Vacon's strategy is to focus on its core competence, the AC drives. As we are a global, rapidly growing company, it is important that the IT and communications technology meets our needs and develops side by side with our business. Fujitsu's global user and on-site support as well as expert services will be available at all our offices. We believe that the Patja services will further improve our operations," says Tuula Hautamäki, Vice President, Human Resources, IT and Process Development.
The Patja services have already been introduced at Vacon, and they will be in full use at the beginning of 2009. Fujitsu will assume responsibility of all workstations, servers, LAN hardware, printers and mobile phones. Additionally, Fujitsu will ensure that the solutions, processes and information security are up-to-date and correctly dimensioned. Special attention is paid to supporting mobile work and that all offices have access to the best possible IT and communications technology. The Patja services meet international standards and the requirements of listed companies.
"Vacon is an interesting and challenging customer, and the Patja services are ideal for Vacon as they can flexibly be extended according to growth. Our regional center in Vaasa will be responsible for all Vacon's user support services except for their operations in China," says Jari Lehtineva, Regional Director, Fujitsu.
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Titel:Vice President, Human Resources, IT and Process Development
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