"Thanks to the Lean improvements and the increased efficiency, we can effectively do one extra case at the end of every day. We always have people on the emergency list, so it frees us up to help them within our existing resources."
Dr Guy Moreau, Chief of Medical Staff and Orthopedic Surgeon, Hôpital Montfort
Hôpital Montfort is a university teaching hospital affiliated with the University of Ottawa. It delivers short-term primary and secondary healthcare in French and English to over 1.2 million residents of Eastern Ontario. Montfort is the only hospital in Ottawa administered in French and the only Francophone academic healthcare institution west of the province of Quebec. It has 300 beds and around 300 physicians.
Hôpital Montfort wanted to transform its surgical department, considered as the core of its activities. It started with the goal to improve processes within its orthopedic department to enhance the patient journey, reduce costs and increase the quality of life for its staff.
Having already applied the Lean approach to its ER and achieving favorable results, the hospital was keen to use it again. As such, Fujitsu was invited to analyze the existing environment, make recommendations for improvement, and develop a five year plan to realize several key objectives.
Read the full Hôpital Montfort case study (291 KB/A4, 2 pages)